Dental Front Desk Coordinator

Coast-Dental-and-Orthodontics-1; Tallahassee (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Coast Dental and Orthodontics in Tallahassee, FL, is seeking a front desk support professional to assist with patient interactions, registrations, scheduling, and front-desk operations. The role involves basic paperwork, insurance verification, and coordination with the Office Manager and ortho supervisor.

Ideal candidates will have experience in dental offices, strong customer service, and the ability to multi-task in a fast-paced environment.

Qualifications

• Prior insurance and/or dental office experience preferred.
• Knowledge of dental terminology helpful.
• Strong organizational skills and ability to multi-task.
• Basic clerical and administrative skills.
• Excellent customer service with phone etiquette.

Responsibilities

• Check in patients and complete registration.
• Schedule and confirm appointments 2 business days prior.
• Complete insurance verifications and determine coverage.
• Ensure pre-authorizations are received when required.
• File patient charts daily and maintain neat front desk area.
• Participate in morning huddle and office meetings.
• Perform routine front desk duties as assigned.

Skills

Customer service

Phone etiquette

Scheduling

Insurance verification

Dental terminology

Organizational skills

Microsoft Word

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Job description

Coast Dental and Orthodontics in Tallahassee, FL, is seeking a front desk support professional to assist with patient interactions, registrations, scheduling, and front-desk operations. The role involves basic paperwork, insurance verification, and coordination with the Office Manager and ortho supervisor.

Ideal candidates will have experience in dental offices, strong customer service, and the ability to multi-task in a fast-paced environment.