Dental Equipment Service Tech: Install & Repair

Patterson Companies; Fort Wayne (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

Patterson Companies is seeking a Service Technician to install and repair dental equipment and related items. You will learn and apply training from mentors and online courses, while ensuring safe, compliant service delivery.

This role emphasizes customer service, communication, and following established procedures to support Patterson’s dental service team. Growth opportunities exist within a people-first culture that values hands-on learning and career development.

Qualifications

• High school diploma or equivalent.
• Mechanical aptitude required.
• Strong work ethic and ownership of goals/objectives.
• Focus on meeting and exceeding customer expectations.
• Ability to thrive in a fast-paced environment.
• Basic computer skills or ability to use smart devices.

Responsibilities

• Install and/or repair dental equipment; observe, learn and apply training.
• Safely remove, modify, repair, and install dental equipment under supervision; progress to independent work after training.
• Follow checklists and ensure critical parts are examined.
• Demonstrate knowledge of installation procedures and jobsite protocol.
• Apply manufacturer and Patterson guidelines, OSHA and related asepsis laws.
• Perform other duties as assigned.
• Provide customer service with timely, professional communication; build and maintain customer relationships.
• Communicate effectively with customers; translate technical details for non-technical audiences.

Skills

Mechanical aptitude

Strong work ethic

Customer service mindset

Excellent communication

Education

High school diploma or equivalent

Trade school training in carpentry/plumbing/heating/electricity/electronics (preferred)

Tools

Microsoft Outlook

Excel

Teams

Job description

Patterson Companies is seeking a Service Technician to install and repair dental equipment and related items. You will learn and apply training from mentors and online courses, while ensuring safe, compliant service delivery.

This role emphasizes customer service, communication, and following established procedures to support Patterson’s dental service team. Growth opportunities exist within a people-first culture that values hands-on learning and career development.