Dental Billing Specialist

Dental Health Associates of Madison; Fitchburg (WI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Paid time off

Vision insurance

Employee discount

Flexible spending account

Health insurance

Job summary

Dental Health Associates of Madison (DHA), a doctor-owned and locally led practice, is seeking a Dental Billing Specialist for our Fitchburg Clinic in person. You will manage insurance claims, patient payments, and billing tasks to support accurate reimbursement and patient service.

The ideal candidate has dental billing experience, strong attention to detail, and the ability to collaborate with patients, providers, and staff in a supportive, growth‑oriented environment.

Qualifications

• Dental billing experience is required.
• Experience with dental insurance coordination is preferred.
• Strong attention to detail and organization.

Responsibilities

• Understand proper insurance claim guidelines for various insurance carriers and submit accurate dental claims and prior authorizations with all documentation required by the insurance companies.
• Review claims/EOBs and follow-up with insurance companies on delayed, unpaid or denied claims.
• Communicate with patients, providers, and clinic team members to resolve any billing questions.
• Help patients understand account balances, and payment responsibilities.
• Post insurance payments, patient payments, and account adjustments accurately.
• Maintain accurate documentation while protecting patient confidentiality and following HIPAA requirements.
• Take ownership of assigned accounts and follow issues through resolution.

Skills

Attention to detail

Organizational skills

Team player

Multitasking

Communication with patients and staff

Education

High school diploma or equivalent

Associate degree preferred

Job description

Voted Madison’s Favorite Place to Work & Best Dental Practice

Dental Health Associates of Madison (DHA), a doctor-owned and locally led practice is looking for a Dental Billing Specialist to join our team at the Fitchburg Clinic.

This is an in-person role (not remote) & requires dental experience.

Whether your background is in dental billing, dental insurance coordination, dental front desk/receptionist, or dental assisting, we welcome your experience. At DHA, your knowledge of dental processes will be valued in a supportive, patient-focused environment.

Job Description

In this role, you’ll be part of a locally led organization that values teamwork, quality care, and your professional growth. DHA’s doctor-led culture ensures that patient care and employee development are prioritized, making it a great place to thrive and build a long-term career.

Position Overview

As a Dental Billing Specialist, you will be essential in managing our billing processes and providing friendly, accurate support to patients, providers, and team members. This is a unique opportunity to work in a collaborative, growth-oriented environment that values high standards in patient service.

Responsibilities

• Understand proper insurance claim guidelines for various insurance carriers and submit accurate dental claims and prior authorizations with all documentation required by the insurance companies.
• Review claims/EOBs and follow-up with insurance companies on delayed, unpaid or denied claims.
• Communicate with patients, providers, and clinic team members to resolve any billing questions.
• Help patients understand account balances, and payment responsibilities.
• Post insurance payments, patient payments, and account adjustments accurately.
• Maintain accurate documentation while protecting patient confidentiality and following HIPAA requirements.
• Take ownership of assigned accounts and follow issues through resolution.

Qualifications

• High school diploma or equivalent; Associate degree preferred.
• Dental experience is required.
• Strong attention to detail and excellent organizational skills.
• A positive, team-oriented attitude with the ability to build relationships with patients, staff, and insurers.
• Ability to multitask effectively and work both independently and within a collaborative team.

Working Conditions

This in-person position is based at our Fitchburg Clinic, offering convenient daytime hours and the opportunity to collaborate with a dedicated team committed to providing exceptional patient care.

About Dental Health Associates

For more than 55 years, DHA has served the Madison community with high-quality dental care. Our recognition as Madison’s Favorite Place to Work and Best Dental Practice reflects the culture we’ve built: professional, collaborative, and committed to both patients and staff. Unlike DSOs, DHA is doctor-owned and focused on people, not investors. That means a more stable work environment, predictable schedules, and a team that values your expertise.

At Dental Health Associates (DHA), we are passionate about delivering exceptional dental care and creating a fulfilling, growth-oriented workplace. As a doctor-owned dental practice with seven clinics in the Madison area, we offer a unique opportunity to develop your career while collaborating with experienced dentists and leadership teams. Our supportive culture values professional growth, personal development, and team collaboration.

Why Join Dental Health Associates?

At Dental Health Associates, we’re committed to helping you grow in your career while providing the support you need to succeed. We offer opportunities for advancement, a collaborative work environment, and a comprehensive benefits package to support your personal and professional goals.

• Career Growth Opportunities: Whether you’re starting your journey in healthcare or looking to expand your expertise, DHA offers opportunities to develop and advance your career.
• Supportive Work Environment: Join a team where collaboration and mutual respect are at the core of everything we do.
• Community Impact: Join a practice that actively gives back to the community through initiatives such as Tri 4 Schools, the Oregon Kids Triathlon, All City Swim, Big Brothers Big Sisters, Boys & Girls Club, the UW-Madison Carbone Cancer Center, Gilda’s Club, and many other meaningful causes.
• Work-Life Balance: Enjoy a predictable schedule with paid time off and a focus on your well-being.

Compensation

Competitive starting wage, with opportunities to earn more based on experience and performance.

Benefits

We provide a robust benefits package to support your health, financial security, and work-life balance, including:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Profit sharing
• Referral program
• Vision insurance

The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Dental Health Associates of Madison, LTD is an equal opportunity employer and values diversity.