Dental Billing Clerk

Feather River Tribal Health, Inc.; Oroville (CA); Sur place; USD 50 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental & Vision

401(k) Plan

Life Insurance

Paid Time Off

Résumé du poste

Feather River Tribal Health, Inc. is seeking a dental billing specialist to maintain the dental accounts receivable and process insurance claims using NextGen.

You will collaborate with the Dental Department and Billing Supervisor to ensure accurate billing and timely payments. Ideal candidates have a high school diploma and 2 years of dental insurance billing experience (or related front-desk/verification training).

Qualifications

• High school diploma or equivalent.
• Two years’ experience in dental insurance billing preferred.
• Willing to train with at least one year front-desk experience and insurance verification training plan.

Responsabilités

• Processes insurance billings for services released by the Dental Department using NextGen.
• Prepares reports related to the dental services using the electronic billing system for verification by the Billing Supervisor and Dental Clinic Coordinator.
• Collects payments and answers dental billing inquiries and coordinates and performs insurance follow-up.
• Breaks down patient charges into ethnic and insurance categories.
• Recommends bad debt accounts for referral to collection agency in a timely manner.
• Maintains and/or produces a variety of reports used in the tracking and billing of services including an aging report used for follow-up on all claims processed.

Connaissances

Communication skills

HIPAA knowledge

Confidentiality

Formation

High school diploma or equivalent

Dental billing experience (2 years preferred)

Outils

NextGen

Dental terminology ICD-10 CDT

Description du poste

Feather River Tribal Health – Where Purpose Meets Passion

For over four decades, Feather River Tribal Health (FRTH) has been a trusted healthcare home for families throughout the region. Established through the dedication of local tribal communities, FRTH was built on a promise: to provide compassionate, culturally grounded, patient-centered care for all. What began as a small community clinic has grown into a full-service healthcare network committed to wellness, prevention, and the belief that high-quality care should be accessible to everyone.

At FRTH, patients come first, always. Our team is driven by core values of respect, integrity, and cultural humility. We take pride in creating a warm and inclusive environment where every individual is treated with dignity and where employees know their work makes a true difference in the lives of others.

Joining our team means more than starting a job, it means becoming part of a mission. You’ll work alongside passionate, supportive professionals who believe in giving back, strengthening community wellness, and delivering care that honors both the individual and the cultures we serve.

Whether you’re a healthcare provider, clinical support professional, or part of our administrative team, you will have the opportunity to:

• Make a meaningful impact in underserved and tribal communities
• Provide care in a setting where quality, compassion, and cultural respect guide every decision
• Grow your career with ongoing training, mentorship, and advancement opportunities
• Work in a values-driven organization that celebrates collaboration and innovation
• Be part of a workplace where your work truly matters

At Feather River Tribal Health, we don’t just care for patients; we care for people, community, and each other. If you’re looking for a career with purpose, connection, and heart, you’ll find it here.

Join us and help shape the future of community health.

POSITION SUMMARY:

Under the direction of the Billing Supervisor and working closely with the Dental Department, this individual assists in the maintaining of the dental accounts receivable for the organization including dental claims utilizing an electronic billing system.

ESSENTIAL FUNCTIONS:

• Processes insurance billings for services released by the Dental Department utilizing NextGen.
• Prepares reports and information related to the dental services utilizing the electronic billing system for verification by the Billing Supervisor and Dental Clinic Coordinator.
• Collects payments and answers dental billing inquires and coordinates and performs insurance follow-up.
• Breaks down patient charges into ethnic and insurance categories.
• Recommends bad debt accounts for referral to collection agency in a timely manner.
• Maintains and/or produces a variety of reports used in the tracking and billing of services including an aging report used for follow-up on all claims processed. Prepares monthly reports on third-party billings, and accounts pending diagnosis.
• Respond and participate to inquiries regarding billing issues both on the phone and in person.
• Maintains confidentiality in all matters.
• Participates in quality improvement activities.
• At the time of hire, each employee will meet with their supervisor to set measurable goals and objectives that are a requirement for the position. These measurables will be monitored by the supervisor and reviewed during the introductory period. They will also be utilized in the annual performance evaluation. The measurables may change from year to year. The supervisor is responsible to notify the employee of any new measurables at the time of the performance review.

ADDITIONAL RESPONSIBILITIES:

• Attend staff trainings and meetings as required.
• Produce such reports and/or statements as required by supervisor.
• Learn and implement electronic health records and billing functions as they continue to evolve.
• Assist with a variety of duties in order to meet the needs of the department on an as needed basis.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to communicate clearly and concisely.
• Human relation skills to deal effectively with patients, clients, staff and Board members, community members and visitors in a professional and courteous manner.
• Ability to work independently and productively.
• Demonstrate awareness, sensitivity and appreciation of Native American culture, traditions, customs and socioeconomic needs.
• Knowledge of all confidentiality requirements as outlined in the HIPAA
• Ability to maintain a professional attitude and appearance at all times.
• Ability to meet deadlines and assigned projects in a timely, efficient manner.
• Ability to make mathematical calculations quickly and accurately.
• Ability to use a variety of equipment and computer systems necessary to perform duties.
• Knowledge of dental terminology, ICD-10, and CDT coding.

EDUCATION AND EXPERIENCE:

1. High school graduate or equivalent.

2. Two (2) years’ experience in dental insurance billing (Preferred)

Or

Willing to train with at least one (1) year experience front-desk check-in in healthcare setting and experience with insurance verification – training plan required.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms, stoop, kneel or crouch; and talk and hear within normal range. The employee is frequently required to stand, walk, sit, climb, or balance and use taste and smell senses. The employee must regularly be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This position is physically and emotionally challenging. There is a high degree of stress. Ability to deal with time constraints and emotional stress and exposure to body fluids and viruses are also essential functions of this job.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to odors and airborne particles. The noise level in the work environment is usually moderate.

Feather River Tribal Health, Inc. is a drug and alcohol-free workplace. As a federally funded Tribal Health Program, FRTH must comply with Executive Order No. 12564 (Sept. 15, 1986)(51 F.R. 32889 (requiring a Drug Free Workplace) and the Drug Free Workplace Act of 1988 (U.S.C. 8101-8106). As such, FRTH does require drug testing at the time of hire and upon reasonable suspicion after hire. All FRTH employees are required to comply with FRTH’s drug free workplace policies and applicable federal laws as a condition of employment.

Reasonable accommodations will be given to qualified disabled applicants pursuant to Section 501 of the Rehabilitation Act of 1973, 29 U. S. Code 791, Title 29, and the Americans with Disabilities Act (ADA).

• Hourly Rate: $23.98-24.95, depending on experience
• Health Insurance: Employer-paid medical coverage starting the month after hire for all tiers — Self, Self + One, and Self + Family
• Dental & Vision: 100% employer-paid for employee-only coverage; additional family coverage available at a competitive rate
• 401(k) Plan: Available immediately upon hire with a 4% employer match
• Life Insurance: $20,000 employer-paid policy for full-time employees, with options to purchase additional coverage
• Paid Time Off: Vacation begins accruing on your first day — up to 80 hours annually