Dental Assistant - ICC

HealthRIGHT 360; San Francisco (CA); Vor Ort; USD 48.000 - 72.000; Vollzeit

Zusammenfassung

HealthRIGHT 360 operates a dental clinic in San Francisco to provide compassionate, comprehensive oral healthcare for vulnerable populations. The Dental Assistant schedules appointments, determines eligibility, and assists the dentist in delivering treatment in a supportive, nonjudgmental environment.

The role emphasizes radiography, infection control, chair-side assistance, and patient flow management, including front-desk duties like collecting co-pays and scheduling.

Qualifikationen

• High school diploma or equivalent required.
• Dental Assistant I–III certifications or equivalent preferred.
• First Aid and CPR certification required within 30 days.
• Experience in front desk or administrative duties preferred.
• On-the-job training in Dental Assisting acceptable.
• Bachelor’s degree preferred.

Aufgaben

• Assist in high-quality care within scope of service with standards.
• Prepare operatory and patient for treatment.
• Take and prepare radiographs using digital technology.
• Provide chair-side assistance to the Dentist.
• Close patient care, prepare for next patient, and manage lab cases flow.
• Monitor sterilization cycles and infection control.
• Help manage patient flow in clinic.
• Schedule dental appointments in person and by phone.
• Retrieve messages and forward to appropriate personnel.
• Verify patient eligibility and collect payments.
• Manage patient documentation (consents, treatment plans, referrals, invoices).
• Assist Patient access coordinators as time allows.
• Other duties as assigned.

Kenntnisse

Customer service

Front desk reception

Microsoft Office

EMR software

Ausbildung

High school diploma or equivalent

Dental Assistant I: Radiation Safety Certificate + Infection Control Certificate

Dental Assistant II: Radiation Safety Certificate + Infection Control Certificate + 1 additional certificate

Dental Assistant III: Radiation Safety, Infection Control, Coronal Polish, Pit & Fissure Sealant certificates

First Aid and CPR Certified within 30 days of hire

On-the-job training or Certification in Dental Assisting

Prior experience in front desk reception, administrative and/or customer service

Bachelor’s degree in related field

Tools

eClinical Works

Jobbeschreibung

JOB SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The HealthRIGHT 360 dental clinic provides compassionate, nonjudgmental comprehensive oral healthcare. Our supportive staff, experienced with the complex healthcare needs resulting from homelessness and poverty, is dedicated to serving the community.

The Dental Assistant is responsible for scheduling dental appointments, determining eligibility, and under the general supervision of a Dentist in a clinical setting, assisting the dentist in providing dental treatment.

KEY RESPONSIBILITIES

• Assist in the provision of high-quality care within the scope of service consistent with accepted standards of care for dental assistants.
• Prepare each operatory and patient for treatment.
• Take and prepare radiographs using digital technology.
• Provide active chair-side assistance to the Dentist and anticipate the provider’s needs.
• At the conclusion of patient care, assists the patient, clears the work site and prepares for the next patient. Monitors the flow of laboratory cases.
• Monitor and record sterilization cycles and follow proper infection control protocols for the practice.
• Help to manage patient flow in clinic.
• Schedule dental appointments both in-person and over the telephone.
• Retrieve messages from voicemail and fax/message inbox and forward to appropriate personnel via telephone encounter if applicable.
• Verify patient eligibility and receive patient payments such as co-pays, outstanding balances, guarantor payments and assign them to the correct patient accounts.
• Manage incoming and outgoing patient documentation such as consents, signing treatment plans, patient referrals, ROI’s, medical clearances, lab and supply invoices and scrolling as needed.
• Assist Patient access coordinators as time allows.

And perform other duties as assigned.

QUALIFICATIONS

Education, Certification, and Experience

• High school diploma or equivalent.

• Dental Assistant I: Radiation Safety Certificate + Infection Control Certificate.
• Dental Assistant II: Some DA experience + Radiation Safety Certificate + Infection Control Certificate + 1 additional certificate.
• Dental Assistant III: Some DA experience, Radiation Safety certificate, Infection Control certificate, Coronal Polish certificate, Pit & Fissure Sealant certificate.

• First Aid and CPR Certified within 30 days of hire.
• On-the-job training or Certification in Dental Assisting.
• Prior experience in front desk reception, administrative and/or customer service.

Desired:

• Bachelor’s degree in related field.
• 3 years’ experience working in a Dental setting, preferably in a community dental. setting

Knowledge

• To perform this job successfully, an individual should have knowledge of Microsoft Office software and EMR software (e Clinical Works training provided).
• Working knowledge of computerized medical scheduling and billing systems.
• Knowledge of HIPAA regulations.
• Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and people with mental health concerns.

• Familiarity with other community agencies in the Bay area to make appropriate referrals.
• Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services.

PHYSICAL REQUIREMENTS

In an 8-hr workday, employee is required to perform work:

Sitting: 5 Hrs

Standing: 2 Hrs

Walking: 1 Hrs

Driving: Occasionally

In an average month, employee must travel out of town

Travel frequency: Often (>2x), Sometimes (<2x), Never

In an 8-hr workday, employee must:

Not at all | Occasionally (1/4-2½ hrs.) | Frequently (2½-5½ hrs.) | Continuously (5½-8 hrs.)

Bend/stoop

Climb

Reach above shoulder level

Kneel

Balance

Push/pull

Squat

Crawl

Crouch

Lift*

Carry**

* Usual number: 5 lbs

Maximum number: 20 lbs

* Usual number: 5 lbs

Maximum number: 20 lbs

Job requires:

Working at heights

Operating heavy machinery

Operating desk machines

Precise manual dexterity

Exposure to extreme heat, cold, humidity

Exposure to dust, fumes, gases, chemicals