Dental Assistant I

ADP, Inc.; Marrero (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

ADP, Inc. is seeking a Dental Patient Support Specialist in Marrero, LA to assist the dental team and patients with administrative tasks. The role focuses on patient interaction, appointment scheduling, insurance verification, and efficient records management.

The ideal candidate will have a high school diploma, up to one year in a dental/healthcare setting, and a professional, compassionate approach to patient care. Bilingual ability is a plus and background checks apply.

Qualifications

• High school diploma or equivalent required.
• 1 year of dental/healthcare experience preferred.
• Bilingual a plus.

Responsibilities

• Greet patients and explain procedures to patients.
• Schedule, confirm, and reschedule appointments, maintaining accurate records.
• Collect patient information including medical and dental history and insurance details.
• Verify insurance coverage and assist with billing inquiries.
• Maintain accurate patient records and document treatments and communications.
• Process payments and explain charges to patients; assist with payment plans.
• Coordinate treatment plans and follow-up care with patients.

Skills

Patient interaction

Scheduling

Insurance knowledge

Billing basics

Communication

Education

High school diploma or equivalent

Associate degree or relevant certifications (plus)

Tools

Office software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dental Assistant I

Technical Marrero, LA, US

2 days ago Requisition ID: 1146

DEPARTMENT: Operations

FLSA STATUS: Non-Exempt

GENERAL SUMMARY OF DUTIES: A Dental Patient Support Specialist plays a crucial role in ensuring a smooth and positive experience for patients within a dental practice. Their main responsibility is to support both the dental team and patients by handling administrative tasks, managing patient interactions, and contributing to overall office efficiency.

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

• Patient Interaction: Greet patients upon arrival, provide information about procedures, and address inquiries about dental services.
• Appointment Scheduling: Schedule, confirm, and reschedule appointments, ensuring accurate patient records and timeliness.
• Patient Intake: Collect patient information, including medical and dental history, insurance details, and consent forms.
• Insurance Verification: Verify dental insurance coverage and benefits, assist patients with insurance claims, and help with billing inquiries.
• Records Management: Maintain accurate patient records, ensuring proper documentation of treatments, procedures, and communications.
• Billing and Payments: Process payments, issue receipts, and assist patients with understanding charges and payment plans.
• Treatment Coordination: Assist in coordinating treatment plans, ensuring patients understand upcoming procedures and necessary follow-up care.
• Follow-up: Contact patients for appointment reminders, post-treatment care instructions, and ensure satisfaction.
• General Office Support: Provide administrative support such as answering phones, maintaining office supplies, and assisting with office organization.

EDUCATION/EXPERIENCE:

• High school diploma or equivalent (associate’s degree or relevant certifications a plus).
• 1-year previous experience in a dental office or healthcare setting; Bilingual is a plus.

QUALIFICATIONS:

• Knowledge of dental terminology, procedures, and insurance is a plus.
• Strong organizational, communication, and interpersonal skills.
• Proficiency with office software, scheduling tools, and basic bookkeeping.
• Compassionate and professional attitude toward patient care.

SKILLS/ABILITIES:

• Ability to work well in a fast-paced environment.
• Strong multitasking skills and attention to detail.
• Ability to explain complex insurance and billing information in an understandable way.
• Empathy for patient concerns and concerns with confidentiality and respect.

CERTIFICATES, LICENSES, REGISTRATIONS: No professional certifications, licenses or registration required. All candidates will be required to submit to a criminal background check and screening as part of pre-employment.

The physical requirement and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, with proper medical documentation/clearance, if applicable.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger; handle or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.

WORK ENVIORNMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

This job description includes the major duties and responsibilities of the job but is not inclusive of every task inherent in the job. In addition, it may be occasionally necessary for employees to be assigned tasks not specifically covered by their permanent assignment. Employees will be expected to comply with reasonable requests from their supervisor.

I have read and understand the job description for this position. I agree to abide by all the duties and responsibilities for the job including any reasonable request from the supervisor. I also understand that I will be evaluated based on these job specific performance standards.