Dental Assistant I

Charlotte Community Health Clinic; Charlotte (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

401K Retirement Plan w/ discretionary

Paid Time Off (PTO)

Holiday Pay

Employee Assistance Program (EAP)

Job summary

Charlotte Community Health Clinic seeks a certified dental assistant to support dentists in all phases of care, including radiography and infection control. You will prepare instruments and rooms, manage patient flow, take and mount x-rays, and help with charting and records in a busy, diverse community clinic.

The role requires excellent communication, teamwork, and bilingual English/Spanish skills; radiographic certification is required.

Qualifications

• Completion of a certified dental assistant training program is required.
• Radiographic certification is required.
• At least 1 year of clinical experience as a dental assistant.
• Bilingual in English and Spanish is required.

Responsibilities

• Assist dentist in all phases of dental care and present procedures.
• Take, develop, and mount x-rays; may perform complex radiography.
• Prepare and sterilize exam rooms and equipment following safety standards.
• Order, stock supplies, and maintain equipment.
• Instruct patients on oral health techniques and care.
• Maintain and prepare dental records and reports.
• Assist in training new dental assistants.
• Deliver patient education on dental hygiene and plaque control.

Skills

Bilingual English/Spanish

Customer service

Team player

Multitask under pressure

Education

Certified dental assistant training program

Radiographic certification

Tools

Dentrix Enterprise

Job description

Job Description

Assists dentists in all aspects of dental care delivery, including advanced or specialized dental assistant duties.

Key Responsibilities: Typical Duties

• Assists dentist in all phases of dental care, based on detailed knowledge of different dentists’ techniques and preferences.
• May assist with specialized dentistry, such as cleanings, extractions, restorative treatment, and endo treatment.
• Takes, develops, and mounts x-rays correctly. May perform complex or specialized radiography.
• Sets up and sterilizes exam rooms and equipment, in accordance with universal safety precautions and other safety standards.
• May order and stock supplies and maintain equipment.
• May instruct patients in proper oral health techniques.
• Answers inquiries from patients (faculty, students, and staff) related to clinic administrative functions, and schedules appointments.
• May perform initial assessment or triage incoming patients.
• May assist in training new dental assistants.
• May maintain and prepare dental records and reports.
• Perform related duties as assigned.
• Giving patients information on dental hygiene, oral health care, and plaque control program.
• Training new staff/student.

Daily Duties

• Chair-side Assisting: Assists the dentist in providing dental treatment.
• Preparing and maintaining dental instruments, supplies, and equipment.
• Collecting and recording patient health histories
• Patient management during dental procedures
• Instrument transfer
• Dental procedure isolation techniques
• Preparation of dental materials, cement, amalgam, composite, impression materials, etc.
• Dental charting
• Prevention and management of dental, medical emergencies
• Inventory control and management

• Expanded Functions
• Taking dental x-rays
• Applying topical fluoride treatments
• Placing topical medications
• Placing sealant materials

3. Dental Infection Control Procedures

• Managing the dental office infection control plan to meet OSHA, CDC, and ADA standards.
• Instrument cleaning, sterilization/disinfection, and re-circulation
• Dental treatment room disinfection

4. Dental Laboratory Procedures

• Pouring impressions to make stone and plaster models
• Model trimming
• Fabricating mouth guards, temporary crowns, and custom impression trays.
• Preparing casting models and dies
• Fabricating orthodontic retainers and other appliances

5. Patient and Community Education

• Delivering patient personal oral care instructions

Minimum Qualifications

Able to communicate effectively. Interacts in a friendly, professional manner with a wide range of staff, physicians and public. Plan, prioritize and complete delegated task with attention to detail. Ability to multitask and work well under pressure is essential. Requires excellent organizational, problem solving and critical thinking skills. Requires the ability to maintain confidentiality. Must be able to function as part of a team.

Experience

At least, 1 or more years of clinical experience as a dental assistant required. Computer literacy: Dentrix Enterprise or other dental practice management software a plus.

Additional skills required

Ability to work effectively with consumers from diverse social, cultural and economic backgrounds; Ability to work independently and use critical thinking skills; Excellent interpersonal & customer service skills; Strong oral & written communication skills; Demonstrates a positive attitude and respectful, professional customer service. Acknowledges patient’s rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations. Proactively acts as patient advocate, responding with empathy and respect to resolve patient and family concerns, and recognizes opportunities for improvement to meeting patient concerns. Proactively continues to educate self on providing quality care and improving professional skills. Bilingual in both English/Spanish is required.

Education

Completion of a certified dental assistant training program required. Radiographic certification required.

Physical Requirements

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.

• Repetitive movement of hands and fingers – typing and/or writing.
• Lifting of greater than 50 pounds
• Occasional standing, walking, stooping, kneeling or crouching.

Company Description

Started in 2000 by a group of committed volunteers, Charlotte Community Health Clinic is a Federally Qualified Health Center (FQHC) that offers high-quality medical, dental, and behavioral health services for children and adults.

Although we serve all populations, as a FQHC, we have a special purpose of serving the underserved. We work towards a healthy community where all individuals, regardless of ability to pay, have access to affordable, quality, and comprehensive health care. We accept most major health insurance plans, as well as Medicaid and Medicare. For patients without health insurance, we offer a discount program based on income and family size.

Our organization is growing! We are thrilled about the expansion of care that our growth allows us to provide. Our goal is to recruit, develop, and retain a team that not only meets the minimum job qualifications, but shares our passion for serving those who need it most.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term & Long Term Disability
• Life Insurance
• 401K Retirement Plan w/ discretionary match
• Paid Time Off (PTO)
• Holiday Pay
• Employee Assistance Program (EAP)

EO Employer

Charlotte Community Health Clinic, Inc. is an Equal Opportunity Employer. We do not discriminate in any aspect of employment with regard to age, race, sex, national origin, disability, color, marital status, veteran’s status, or religion.

For More Information About Us, Use The Link Below

https://charlottecommunityhealth.org/en/