Dignity
Demonstrates competence in communication and interpersonal relations
Excellence
Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration
Service
Demonstrates competence in customer/patient focus, adaptability, and shaping change
Justice
Demonstrates competence in community orientation, stewardship, and strategic planning and action
Essential Functions
- Assist in providing extra-oral and intra-oral duties as directed by the staff dentist.
- Assist in recording patient treatment in the electronic dental record.
- Provide oral hygiene education to patients and caretakers.
- Takes high quality and clinically appropriate digital radiographs
Back Office Duties
- Sets up trays for procedures.
- Properly cleans all dental instruments and maintains operatories in a safe and workable condition. Notify appropriate team members about supplies needing to be ordered and equipment requiring repairs.
- Sterilizes all instruments according to infection control regulations. Lubricates and oils hand-pieces before and after sterilization.
- Ensures compliance with infection control procedures as mandated by the California Occupational Safety and Health Administration.
Front Office Duties
- Maintain dental schedule; including making appointments and reminder calls.
- Answer dental phones calls and return voice messages.
- Maintain electronic patient filing system, including establishing new patient records and scanning paper records and x-rays into the electronic dental record.
- Maintain patient records in the practice management system, including updating patient demographic and contact information.
- Check-in responsibilities, including acknowledging appointments and verifying patient information.
- Check-out responsibilities, including insurance verification and cash collection. Responsible for assessing and documenting patient eligibility to participate in the health center’s sliding fee discount program
- Work collaboratively with the dental team to ensure optimal workflow and department goals are achieved.
Outreach, In-reach, and Education
- Assist with coordination of external dental screenings, facilitate and maintain a positive rapport with parents, school staff, childcare providers and community agencies.
- Assist with community dental outreach opportunities which may include, but are not limited to: parent education classes in selected sites, Community Outreach Programs sponsored by other agencies serving the target population and pre-school dental screenings.
- Conduct in-reach activities to identifying new patients using other Camino services who could also benefit for the dental program. When possible coordinate same day care for these patients.
- Facilitate the collection of surveys and questionnaires required by funders or through community partnerships.
- Participation in continuing education events.
Additional Responsibilities
- Performs other duties as assigned by supervisor
Minimum Position Qualifications
- Education: High School diploma or GED required
- License / Certification:Valid Dental Assistant Certificate, including radiology and infection control certification; valid and current BLS certification
Preferred Position Qualifications
- Experience / Training: Two years of experience working in a pediatric dental office or community clinic.
Physical and Personal Requirements
- Ability to lift up to 35 lbs.
- Must have reliable transportation to report for shifts.