Denials Management Analyst

OpenTalent; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

403(b) and Roth 403(b) with company-ḿ

tuition reimbursement

life insurance

short-term and long-term disability

Health Savings Account (HSA)

Flexible Spending Account (FSA)

paid time off

Job summary

Shriners Children’s is seeking a Denials Management Analyst to analyze denials data, create payor metrics, and track trends across multiple systems. You will identify root causes, report findings, and help map process improvements while coordinating denial and audit activities for timely responses on both institutional and professional claims.

The role involves managing Epic work queues, gathering data for rule creation, and researching payer manuals to address non-covered denials.

Qualifications

• Gather data to substantiate requests for rule creations in Epic.
• Research payer fee schedules and provider manuals to ensure appropriate non-covered denials.
• Organize data and activity for retrievable records; coordinate denial and audit activities for timely responses.
• Assist with committee meeting materials, analyses, and reports related to denials.

Responsibilities

• Managing Epic work queues and resolving denials.
• Gathering data to substantiate the request for rule creations in Epic.
• Research payer fee schedules and provider manuals to ensure appropriate non covered denials.
• Organizing all data and activity in a retrievable way Coordinating payor denial and audit activities to ensure timely response for the processing of all payor denials, audit request and appeals for both institutional and professional claims
• Assisting with the coordination of denial and review activities and materials for committee meetings, including analyses, reports, etc.
• Communicating and coordinating with various individuals/distributions and assisting with monitoring of the day-to-day activities related to claim denials and audit reviews
• Maintaining the healthcare tracking tool/ap

Skills

Data analysis

Epic experience

Denials management

Process improvement

Communication

Tools

Epic

Job description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Job Overview

The Denials Management Analyst is responsible for analyzing denials data, creating payor metrics, as well as tracking and trending denials and result out of multiple systems. The analyst will identify and trend root causes and report out findings as well as assist in mapping out process improvement opportunities. The analyst will coordinate payor denials and audit activities to ensure timely response for the processing of all payor denials, audit requests and appeals. The analyst will communicate and coordinate with various individuals/distributions and assist with monitoring of the day-to-day activities related to claims denials and audit reviews.

Responsibilities

• Managing Epic work queues and resolving denials.
• Gathering data to substantiate the request for rule creations in Epic.
• Research payer fee schedules and provider manuals to ensure appropriate non covered denials.
• Organizing all data and activity in a retrievable way Coordinating payor denial and audit activities to ensure timely response for the processing of all payor denials, audit request and appeals for both institutional and professional claims
• Assisting with the coordination of denial and review activities and materials for committee meetings, including analyses, reports, etc.
• Communicating and coordinating with various individuals/distributions and assisting with monitoring of the day-to-day activities related to claim denials and audit reviews
• Maintaining the healthcare tracking tool/ap