Denial Management Specialist

Altru Health System; Grand Forks (ND); Hybrid; USD 24,000 - 35,000; Full time

Job summary

Altru Health System is seeking a Denial Management Specialist to manage and file appeals to reverse denials. You will collaborate across departments to resolve issues, monitor RAC accounts for adjustments, and stay current on payer guidelines for denials and appeals.

This role requires maintaining confidentiality and communicating effectively with patients and team members. Ideal candidates will have at least two years of related experience and proficiency in English.

Qualifications

• Minimum of 2 years related experience in denial management or a related healthcare financial role.
• Experience with payer guidelines and denial appeals preferred.
• Strong attention to detail and ability to maintain confidentiality.

Responsibilities

• Manage and file appeals to reverse denials where possible.
• Collaborate with departments to resolve issues and identify trends in denials.
• Stay updated on payer guidelines for denials and appeals and monitor RAC accounts for adjustments.
• Escalate unresolved denials and provide feedback to leadership on denial trends.

Job description

## Denial Management SpecialistApply: Remote: Grand Forks, ND: Full time: Posted Yesterday: R8357**Everything we do is underscored by a why — and that why is one another.****Location:**Altru Health SystemPO Box 6002Grand Forks, ND 58201Pay Range: $17.07 - $25.60**Summary:**The Denial Management Specialist is responsible for managing and filing appeals to reverse denials, collaborating with departments to resolve issues and identify trends, and staying updated on payer guidelines and requirements for denials and appeals. The position involves monitoring RAC accounts for adjustments, analyzing denial trends, and exhausting all appeal efforts according to payer guidelines. The role also includes providing feedback to leadership, participating in continuing education on payer policies, and ensuring accurate account adjustments. Effective communication, confidentiality, and adherence to privacy standards are essential aspects of this position.**Essential Job Functions:*** Manages and file appeals to reverse denials wherever possible.* Works on assigned denials and appeals by collaborating with departments to resolve issues and identify trends.* Stays updated on payer guidelines and requirements for denials and appeals.* Monitors RAC accounts for AB rebills and post recovery or denial adjustments as needed.* Identifies and address issues from denials to prevent future claim problems and analyzes denial trends and issues as assigned.* Exhausts all appeal efforts based on dispute reasons and payer guidelines.* Provides feedback and recommendations to leadership on trends, escalating issues when necessary.* Participates in continuing education on payer and governmental policies, sharing updates with leadership and Patient Financial Services.* Monitors appeals for resolution and adjust accounts using correct denial codes and recognizes when to escalate unresolved denials.* Maintains strict confidentiality and adheres to all employer and government privacy standards, e.g., 42 CFR part 2 and HIPAA* Performs other duties as assigned or needed to meet the needs of the department/organization.**Work Experience:**• Required: A minimum of 2 years Related Experience **Language Requirements:**This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members. # **Physical Demands :**• Sit: Frequently (34-66%)### ### • Stand: Occasionally (5-33%)### ### • Walk: Occasionally (5-33%)### ### • Stoop/Bend: Rarely (1-4%)### ### • Reach: Frequently (34-66%)### ### • Crawl: Not Applicable### ### • Squat/Crouch/Kneel: Rarely (1-4%)### ### • Twist: Occasionally (5-33%)### ### • Handle/Finger/Feel: Continuously (67-100%)### ### • See: Continuously (67-100%)### ### • Hear: Continuously (67-100%)**Weight Demands:**• Lift -Floor to Waist Level: Sedentary (<10 pounds)### ### • Carry: Sedentary (<10 pounds)### ### • Push/Pull: Sedentary (<10 pounds)### ### • Slide/Transfer: Not Applicable**Working Conditions:**• Indoor: Continuously (67-100%)### ### • Outdoor: Not Applicable### ### • Extreme Temperature: Not Applicable**Driving Requirement Definitions:*** **Professional Drivers:** Persons who drive as their main responsibility OR transport passengers or hazardous materials.* **Frequent Drivers:** Persons whose main responsibility is not driving, but drive daily or almost daily.* **Occasional Drivers**: Persons who drive from once per month to as frequently as once per week.* **Infrequent Drivers:** Persons who are generally not expected to drive.**Driving Requirement for this position:**Infrequent Driver