Den Server

Treasure Bay Llc; Biloxi (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Treasure Bay Llc in Biloxi, MS is seeking a Server to provide friendly, attentive service and help ensure every guest has an excellent dining experience. The role emphasizes knowledge of the menu, upselling beverages and entrées, and maintaining a welcoming atmosphere.

Responsibilities include taking orders, coordinating with kitchen and bar, delivering meals, and ensuring timely service. A strong focus on guest satisfaction and teamwork is essential.

Qualifications

• High school graduate or GED equivalent.
• Must be able to speak, read, write, and understand the primary languages of the work location.
• Knowledge of the sequence of service and buffet procedures, generally involving one year minimum, as a bus person.
• Must be customer orientated.

Responsibilities

• Full knowledge of all food and beverage offerings.
• Ensure each guest has a great dining experience.
• Provide friendly, attentive and timely service.
• Maintain focus on the guest at all times during shift.
• Assume 100% responsibility for the guest’s excellent dining experience.
• Welcome and greet guests within 1 minute.
• Inform guests of the specials and any menu changes.
• Make specific recommendations you genuinely feel your guest will enjoy.
• Take food and beverage orders and enter into POS accurately.
• Deliver food and beverages in a timely manner.
• Provide beverage refills and monitor guest needs.
• Pre-bus tables and ask targeted questions to enhance experience.
• Perform side work and maintain a clean dining area.
• Prepare final bill and process payment through POS.

Education

High school graduate or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Biloxi, MS, US

3 days ago Requisition ID: 1273

SECTION: JOB DESCRIPTION

SECTION NO: DEN

SUBJECT: SERVER – DEN

EFFECTIVE DATE: 04/01/2024

________________________________________________________________________________

RESPONSIBILITIES:

• Full knowledge of all food and beverage offerings.
• Ensure each guest has a great dining experience.
• Provide friendly, attentive and timely service.
• Maintain focus on the guest at all times during shift.
• Assume 100% responsibility for the guest’s excellent dining experience.
• Welcome and greet guests within 1 minute. Make all guests feel special and let them know you are there to take care of them.
• Inform guests of the specials and any menu changes.
• Make specific recommendations you genuinely feel your guest will enjoy. This includes beverages, appetizers, entrées and desserts. Up-sell. Suggestive Sell
• Answer questions about our food, beverage and other casino functions or services that the guest may ask.
• Take food and beverage orders from guests and properly enter them correctly into the point of sale system. If you feel something may be hard for the Cooks to understand, please contact them immediately. Follow up with cooks with any type of special instructions to ensure accuracy
• Deliver food and beverages from kitchen and bar to guest in a timely manner. Pre-bus
• Provide beverage refills and monitor guest’s needs to ensure they are satisfied with their meal. Respond promptly to any request. Pre-bus
• Pre-bus tables in between courses. While pre-bussing, make sure you are asking specific questions to ensure your guests are having a great experience. “How did you enjoy the shrimp and crawfish pasta”
• Perform side work during each shift as required.
• Maintain a clean and stocked service and dining area.
• Prepare final bill, present check to guest, accept payment, and properly process through the POS system. If a signature is required, please make sure that is done properly.
• Return change quickly to the guest.
• Be ready and willing to assist other servers when needed. Work as a team.
• Thank guests for their visit and ask them to return again. It does not matter if they are your guest or not. Smile!!!
• Notify Supervisor on duty any time a guest is not 100% satisfied.
• Follow all Treasure Bay departmental safety and sanitation policies and procedures.
• Maintain appearance standards as outlined by Treasure Bay.
• Other duties required by management.

EDUCATION AND SKILLS REQUIRED:

High school graduate or GED equivalent. Must be able to speak, read, write, and understand the primary languages of the work location. Knowledge of the sequence of service and buffet procedures, generally involving one year minimum, as a bus person. Must be customer orientated.

PHYSICAL REQUIREMENTS:

Must be able to stand and be upwardly mobile for periods of up to four hours in length. Must have good sense of balance, be able to bend and kneel and have the ability to lift bus pans and trays frequently weighing up to 25 pounds.The following activities are normally required to perform these functions: stand, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, excellent organizational skills.