Demand Planning, Supply Chain and Regulatory Manager

Zamora Company; Dallas (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

Zamora Company, a Spanish wine and spirits house, seeks a Logistics & Customer Service Director for the North America Cluster (USA & Canada). You will lead demand planning, end-to-end supply chain, and regulatory compliance to drive growth while aligning with commercial teams.

In this role, you’ll manage relationships with 3PLs, oversee inbound freight from Spain to the US, ensure compliance with US regulations, and optimize logistics costs while expanding our premium brand portfolio.

Qualifications

• Bachelor’s Degree in Supply Chain Management, Business Administration, Operations, or International Trade.
• 5-8 years of progressive leadership experience overseeing Logistics, Customer Service, and Regulatory operations.
• Deep knowledge of the U.S. Three-Tier distribution system.
• Native English required; Spanish a strong plus.
• Advanced proficiency in ERP systems (e.g., SAP, Microsoft Dynamics, JD Edwards) and warehouse/inventory management software.
• Strategic thinker with a hands-on leadership style.

Responsibilities

• Lead Demand Planning, Forecasting and Purchasing Planning for Finished Goods.
• Oversee End-to-End Supply Chain and 3PL Management (Logistics).
• Manage permits, formulas, and label management (COLAs).
• Ensure Customs, FDA and CBP regulatory compliance and risk mitigation.
• Coordinate with suppliers and internal stakeholders to optimize service and costs.
• Drive S&OP processes and KPI reporting for global visibility.

Skills

English (Native)

ERP systems proficiency

Leadership

Spanish language (bonus)

Education

Bachelor’s Degree in Supply Chain Management, Business Administration, Operations, or International Trade

Tools

SAP

Microsoft Dynamics

JD Edwards

WMS

Job description

Zamora Company is a SpanishCompany specializing in premium wines and spirits, with a presence in over 60 countries and a large portfolio of national and international brands such as Licor43, Villa Massa, Ramón Bilbao, Mar de Frades and Cruz de Alba, among others.

We are committed to providing high-quality products/services to our customers while maintaining a sustainable and efficient supply chain system. As we continue to expand, we are seeking a skilled and experienced Logistics & Customer Service Director to lead our supply chain operations and ensure smooth and effective logistics management.

Job Overview

Lead the Demand Planning, Supply Chain and Regulatory functions for the North America Cluster (USA & Canada) as a strategic business partner dedicated to driving top- and bottom-line growth. In this pivotal role, you will optimize Demand Planning and end-to-end Supply Chain—from inbound freight via our Spanish production plants to local warehousing and outbound distribution—while ensuring strict legal compliance within a highly regulated alcohol market. By spearheading the S&OP process and finished goods purchasing, you will forge a seamless partnership with commercial teams to successfully execute business strategies.

Key Responsibilities

• Demand Planning & Forecasting Management
• Purchasing Planning & Replenishment (Finished Goods)
• End-to-End Supply Chain & 3PL Management (Logistics)
• Permit, Formula, and Label Management (COLAs)
• Customs and Supply Chain Compliance Oversight
• Strategic Compliance Advisory and Risk Mitigation
• Budget Management & Cost Optimization (Financial/Operations)
• Team Leadership & Strategic Business Partnering (Leadership)
• Meet with suppliers to discuss performance metrics, to provide performance feedback, or to discuss production forecasts or changes.
• Operational KPI tracking for global reporting, Inventory and Logistics expense tracking for accounting

Essential Functions

• Lead the Demand Planning process by analyzing historical sales data, market trends, and commercial inputs to create accurate and reliable forecasts.
• Manage the purchasing planning and replenishment cycle for finished goods, coordinating directly with production plants (Spain) to ensure continuous product availability while optimizing inventory levels.
• Lead the Sales & Operations Planning (S&OP) meetings, ensuring alignment between demand forecasts, purchasing plans, and overarching financial goals.
• Manage the relationship with the external business partners in customer service, warehousing and freight. This includes identifying, assessing, and onboard new suppliers/vendors, negotiating contracts, and maintaining strong relationships to ensure timely and cost-effective delivery of goods/services.
• Mastery of TTB and FDA Regulations
• Expertise in the U.S. Three-Tier System and State Laws
• Customs and Importation Legislation (CBP)
• Compliance and Regulatory Management – responsible for ensuring company’s procedures adhere to industry regulations (permit updates, product label review and submissions, federal and state registrations).
• Cooperate with the global logistics function to optimize the inbound freight into USA
• Work jointly with the commercial function to optimize logistics flows, improving service and end-to-end logistics costs with the ultimate goal to grow our top and bottom line
• Monitor and assess any potential risk affecting the area and proactively create the necessary contingency plans
• Monitor and control the quality of the inventories in the warehouses, acting to avoid/limit obsolescences and damages and creating the necessary provisions when required
• Monitor the overall performance on a regular basis, complete root-cause-analysis and corrective actions based on the PLAN-DO-CHECK-ACT methodology
• Select transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
• Implement new or improved supply chain processes to improve efficiency or performance.
• Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance.
• Analyze inventories to determine how to increase inventory turns, reduce waste, or optimize customer service.
• Negotiate prices and terms with suppliers, vendors, or freight forwarders.
• Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost or quality.
• Report on a suite of key performance indicators to assess performance and delivery requirements.

Qualifications

• Education: Bachelor’s Degree in Supply Chain Management, Business Administration, Operations, International Trade.
• Industry Experience: Minimum of 5-8 years of progressive leadership experience overseeing Logistics, Customer Service, and Regulatory operations.
• Regulatory Expertise: Deep, hands-on knowledge of the U.S. Three-Tier distribution system.
• Native or bilingual proficiency in English is required. Spanish language skills are considered a strong plus.
• Technical Skills: Advanced proficiency in ERP systems (e.g., SAP, Microsoft Dynamics, JD Edwards) and warehouse/inventory management software.
• Leadership & Soft Skills: Strategic thinker with a hands-on approach.

We kindly request that applicants submit their resumes in PDF format for optimal compatibility and ease of review.

Zamora Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.