Demand Planner - North America

KEVIN.MURPHY; Salt Lake City (UT); On-site; USD 70,000 - 100,000; Full time

Job summary

KEVIN.MURPHY Group in Salt Lake City is seeking a Demand Planner to join the Global Supply Chain team in an onsite role. The candidate will lead forecasting for North America, ensuring accuracy across products and promotions with cross-functional collaboration.

The role requires strong analytical ability, communication skills, and experience with forecasting methods and ERP systems. A fast-paced environment and close stakeholder coordination are expected.

Qualifications

• Bachelor’s degree in a technical/quantitative discipline is required.
• 4+ years of experience in demand planning or forecasting is preferred.
• APICS or equivalent certification is preferred.
• Experience in a global organisation is desirable.
• Experience in beauty/haircare industry is a plus.

Responsibilities

• Develop and maintain a 12–18 month rolling forecast at the item/SKU level.
• Lead monthly demand reviews with cross-functional teams.
• Coordinate forecasting for new launches, promotions and discontinuations.
• Measure forecast accuracy and explain variances.
• Collaborate with IT to improve forecasting systems and reporting, including S&OP.

Skills

Forecasting

Data analysis

Stakeholder management

Cross-functional collaboration

Statistical methods

Education

Bachelor’s degree in Supply Chain Management or related field

APICS certification (preferred)

Tools

Microsoft Dynamics

Excel

ERP/MRP systems

Job description

Who We Are: At KEVIN.MURPHY, we are committed to both the environment and the diverse communities we serve. From the very beginning, we’ve focused on creating products that are kind to hair, and the planet, with sustainability and ethical practices at the core of our brand. We stand by THE CHOICES WE MAKE, through reducing environmental impact and supporting social causes that matter to our communities.

At KEVIN.MURPHY Group, we are dedicated to building a diverse, inclusive, and equitable workplace where all individuals are valued. We welcome applicants of all backgrounds and identities, and we are committed to providing an environment where everyone has the opportunity to succeed and thrive. We are an equal opportunity employer.

“Don’t be a split end—join our team and let's make magic happen!”

“We're all about curling up with success. Come join our creative crew!”

“Life isn’t perfect, but your hair can be! Join us and let’s create beautiful hair together.”

“Brush off the competition and style your career with us!”

Now that we've had some pun, Let’s discuss what makes this opportunity a great fit for you.

About The Role

Position Title: Demand Planner

Position Overview:

We are looking for a full-time Demand Planner to join our Global Supply Chain team in an onsite role based in Salt Lake City. The successful candidate will be highly analytical and professional, with excellent communication skills and a strong understanding of advanced forecasting and statistical methods.

The primary objective of this role is to ensure accurate and reliable demand forecasting for the North American region by leading the monthly demand review process in collaboration with Sales, Marketing, Supply Chain, and Finance. Success in this role will be measured by the transparency, consistency, and accuracy of demand data across departments.

The Demand Planner will be responsible for creating and maintaining item-level shipment forecasts that reflect the latest business trends, while accounting for special programs, promotions, events, and other factors that may impact future demand. The role will also lead cross-functional meetings, align stakeholders around the demand outlook, and work closely with the wider organisation to support appropriate inventory levels and supply planning decisions.

Top 5 Priorities for Success in this Role:

• Develop and maintain a 12–18-month rolling baseline forecast at item level, ensuring forecasts reflect current business trends, historical demand patterns, and relevant market insights.
• Drive the monthly demand review process by building consensus forecasts with Sales, Marketing, Supply Chain, and Finance. Challenge sales assumptions, document agreed forecast changes, and track their impact across planning cycles.
• Coordinate forecasting for new product launches, discontinuations, version changes, and promotions across assigned accounts and product lines, ensuring all relevant business inputs are reflected in the demand plan.
• Measure forecast accuracy, identify root causes of variances, and align forecasts with business plan projections to strengthen the demand signal and support effective inventory and supply planning.
• Partner with IT and key stakeholders to continuously improve forecasting systems and reporting, including supporting Microsoft Dynamics enhancements and the implementation of Sales & Operations Planning (S&OP).

Key Responsibilities:

• Develop and maintain a 12–18-month rolling forecast at SKU level for North America across three sub-channels.
• Review historical internal and external data, industry trends, market insights, and business inputs to develop a consensus forecast. Validate and refine the forecast with Sales and Global Marketing on a monthly basis.
• Lead cross-functional collaboration with Sales and Marketing to develop forecasts for promotions and ensure relevant demand information is consistently communicated across functional departments.
• Coordinate forecasting for new product introductions, product discontinuations, version changes, promotions, and pipeline builds across assigned accounts and product lines.
• Provide demand planning input into sales strategies for existing, new, and promotional products, as well as product exit strategies.
• Align forecasts with business plan projections to develop the most accurate demand signal for the supply chain.
• Measure forecast accuracy, analyse forecast error, and identify root causes and opportunities for improvement.
• Develop analyses and reporting that help the business understand demand trends and support product availability at optimal inventory levels.
• Closely coordinate with Supply Planning and communicate customer and account action plans to support effective supply and inventory decisions.
• Partner with IT and key stakeholders to continuously improve forecasting systems, processes, and reporting.
• Actively participate in Microsoft Dynamics enhancements and potential forecasting system implementation.
• Actively participate in the implementation and continuous development of Sales & Operations Planning (S&OP).
• Perform other duties as assigned.

Education and Experience:

• Bachelor’s degree in a relevant technical or quantitative discipline, such as Supply Chain Management, Operations, Engineering, Finance, Statistics, or a related field.
• 4+ years of experience in demand planning or forecasting, preferably within a fast-paced CPG environment.
• APICS certification or another relevant forecasting certification is preferred.
• Previous experience working within a global organisation.
• Experience within the beauty or haircare industry is preferred.
• Knowledge of ERP/MRP systems; experience with Microsoft Dynamics is preferred.
• Demonstrated proficiency in statistics, predictive modelling, and forecasting methodologies, with an understanding of their financial and operational impact.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Strong analytical and problem-solving skills, with the ability to translate complex data into clear business insights.
• Strong communication, presentation, and stakeholder management skills.
• Ability to influence decision-making, challenge assumptions constructively, and work effectively across functions.
• Self-motivated, proactive, and comfortable taking ownership and initiative.
• Comfortable working in a fast-paced environment with changing priorities and tight deadlines.
• Strong organisational and multitasking skills, with the ability to manage multiple priorities effectively.
• Curiosity, a growth mindset, and an entrepreneurial spirit.