Demand Planner

krispy; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits (medical, vision, dental)

Employee discount program

401K plan

Generous PTO Plan

Education Reimbursement

Pet Insurance

Job summary

Krispy is seeking a Demand Planner in Charlotte, NC to support supply chain initiatives by developing demand forecasts and processes. This role requires collaboration with sales, marketing, and finance to create accurate demand plans while driving continuous improvement in forecasting.

The ideal candidate will have a Bachelor’s degree and at least 3 years of relevant experience in demand or supply planning. Strong analytical skills and proficiency in demand planning systems are essential for success.

Qualifications

• Minimum of 3 years of experience in demand/supply planning.
• Strong analytical and problem-solving skills.
• Experience with data visualization and complex data analysis.

Responsibilities

• Develop and maintain demand forecasts over 12-18 month horizon.
• Analyze shipment and consumption trends to refine forecasts.
• Collaborate with teams to ensure demand forecasts align with business assumptions.

Skills

Demand planning systems expertise

Analytical skills

Microsoft Excel proficiency

Communication skills

Team collaboration

Education

Bachelor’s degree in related field

Tools

Oracle Demand Management Cloud

SAP IBP

Power BI

Job description

Since its founding in 1937, Krispy Kreme’s focus has remained the same – making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Our Demand Planner supports the Demand Planning process for Krispy Kreme. You will develop processes, tools, reports, and provide data analytics to support Krispy Kreme’s supply chain strategic initiatives for shops and the fresh delivery business.

The Demand Planner will generate the item-location demand plan that drives downstream supply chain and financial planning activities. The goal of this position is to continuously drive sales, customer service, and minimize returns and waste while reducing raw and finished goods inventory through accurate forecasting. The role will collaborate proactively across sales, marketing, finance, and supply planning, anticipating and understanding the needs of stakeholders, turning assumptions into actionable plans, and providing insight into demand drivers to leadership.

A TASTE OF WHAT YOU WILL BE DOING

• Develop and maintain forecasts at multiple levels of aggregation over a rolling 12‑18 month planning horizon.
• Analyze historical shipment trends, consumption trends, customer inventory data, and demand assumptions to develop and refine the demand forecast.
• Lead cross‑functional efforts to investigate forecast variances and refine forecasting models based on updated sales and marketing assumptions.
• Collaborate with Sales, Marketing, and Finance to ensure demand forecasts reflect current and accurate business assumptions.
• Develop, maintain, and communicate short‑ and long‑range demand plans to customers and shop operations while serving as a key communication point for supply and service constraints.
• Track forecast KPIs including bias, accuracy, waste, and cost, and use insights to drive continuous improvement.
• Coordinate demand planning activities supporting growth initiatives, innovation, cost reduction, operational efficiency improvements, and waste reduction efforts.

YOUR RECIPE FOR SUCCESS

• Bachelor’s degree in business or related field (Supply Chain, Information Systems, Economics, Finance, or relevant degree) or equivalent training and experience required.
• Minimum of 3 years of experience in demand, supply, merchandise, retail, or sales planning, preferably within a CPG or food industry environment.
• High proficiency using demand planning systems such as Oracle Demand Management Cloud, SAP IBP, Blue Yonder, or similar forecasting platforms.
• Strong analytical and problem‑solving skills with the ability to identify demand trends, opportunities, and risks.
• Expertise in Microsoft Excel and data analysis is critical for success in this role.
• Experience with Power BI dashboard development, reporting, and data visualization preferred, including the ability to translate complex data into clear business insights.
• Strong verbal and written communication skills across all organizational levels.
• Capable of managing a variety of tasks simultaneously with rapidly changing priorities.
• Demonstrated ability to work effectively as part of a team.
• Strong attention to detail and acting like an owner to meet compliance regulations.
• Contributes positively to a collaborative and inclusive team environment.
• Self‑motivated and adaptable, with the ability to manage changing business priorities.

BENEFITS

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• Generous PTO Plan
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Krispy Kreme is an Equal Opportunity Employer

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of ethnicity, national origin, race, age, sex, gender, intersex, veteran status, and disability of every individual. We strive for an inclusive culture that allows each of our employees to bring their authentic selves to work regardless of religion, gender identity & expression, sexual orientation, or disability.