Demand Manager

Eastman Chemical Company; Kingsport (TN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Career development

Job summary

Eastman Chemical Company seeks a Demand Manager to drive the monthly planning and forecasting process. You will integrate inputs from Sales, Marketing, Product, Supply Chain, and Finance to produce an optimized demand plan and actionable insights using Power BI.

The role emphasizes data integrity, scenario planning, and IBP facilitation, with a focus on long-term strategy and short-term tactical updates to the demand plan.

Qualifications

• Bachelor’s degree in Data Science, Supply Chain, Finance or Engineering is required.
• Master’s degree will be considered (MBA or Statistics preferred).
• Experience with forecast systems (OMP preferred, SAP, Logility, JDA).
• Demand forecasting – short-term sensing and long-range plans.

Responsibilities

• Create an unconstrained consensus demand plan using inputs (statistical, sales, customer, marketing, product).
• Optimize statistical forecast for relevant products.
• Collaborate with Sales, Product Management, Marketing, Finance to gather data.
• Use Power BI to visualize data and support decisions.
• Document assumptions and risks with probability assessments.

Skills

Forecast systems

Power BI

Data analysis

Statistical methods

Education

Bachelor's degree

Master's degree

Tools

OMP

SAP

Logility

JDA

Job description

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Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com .

Description

TheCASE Demand Manager interfaces with Sellers globally as well as Marketing, Product, Supply Chain and Finance roles to drive an efficient and effective operation of the monthly planning and forecasting process.

Responsibilities

• Using OMP forecasting tools, create an unconstrained consensus delivery-based demand plan using inputs (statistical, sales, customer, marketing, product, etc.)
• Optimize statistical forecast for relevant products
• Build relationships and work with appropriate stakeholders (e.g., Sales, Product Management, Marketing, Finance) to gain qualitative and quantitative information affecting demand forecasts
• Use Power BI to visualize and analyze data and to expedite business decisions
• Document assumptions and risks to the demand plan (with probability assessment) and highlight key changes from prior plans
• Facilitate and lead monthly IBP Demand Review
• Measure, create visibility and continuously improve forecast performance metrics (WMAPE, Bias, Baseline Forecast Improvement)
• Coordinate with Supply Managers and Financial Managers to build optimally balanced supply and demand plans which drive variable margin growth while achieving customer service targets at lowest cost to serve
• Identify options and manage forecast reapportionment in instances where demand is constrained by supply.
• Be strategically focused on the long-term, but make relevant updates in the tactical horizon to the demand plan, based on demand-sensing techniques and data (e.g., abnormal demand, order patterns, supply disruptions)
• Lead the discussion regarding short term demand variance
• Perform “What-If?” scenarios based on price, market share, and competitive data
• Ensure data integrity and quality by reviewing data, identifying unusual occurrences, seeking explanations and assisting in developing corrections to prevent reoccurrences

Qualifications

• Bachelor’s degreefrom an accreditedcollege or university is required - (Data Science, Supply Chain, Financeor Engineering all preferred)
• Master’sdegree will be considered - (MBA or Statistics preferred)
• Experience working with forecast systems - (OMP most preferred, SAP, Logility, JDA, and others acceptable)
• Demand forecasting – short-term sensing techniques and creating long-range demand plans
• Understanding of applied statistics and typical forecasting methods plus associated parameters
• Forecast performance management
• Scenario planning and analysis
• Data acumen and analysis techniques
• Effective and compelling written and verbal communication
• Strong technology skills – forecasting systems, Microsoft suite, Power BI tools, and AI
• Business acumen (financial, chemicals market, customer/sales process, marketing, strategy)
• Adaptability to changing customer and business needs
• Comfortable with not having all answers, with the lack of perfect information, and taking risks
• Strong customer orientation
• Enjoys heads down analysis paired with working within teams and leading meetings
• Monitors progress of performance and changes approach accordingly
• Learns quickly and is open-minded when facing new situations, processes or system functionality
• Offers ideas or opinions without fear of criticism or professional risk

Note:

Eastman will not accept applicants for this offered position who require visa sponsorship, including those whose status is F-1 visa OPT who subsequently would require ongoing visa sponsorship.

Your total rewards go far beyond a competitive salary. When you join Eastman, you gain access to an exceptional suite of programs designed to protect your health, grow your wealth, and fuel your career.

Compensation & Incentives

• Base pay plus performance-based incentive opportunities that let you share in our success.

Health & Wellness

• Comprehensive medical, prescription-drug, and dental coverage—paired with a Health Savings Account option to help you save tax-free dollars for care today or in the future.
• A robust menu of voluntary benefits—including vision, optional life, critical-illness protection, and more—so you can tailor coverage to fit your life.
• Holistic wellness support: financial-planning tools, family-building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling.

Retirement & Financial Strategies

• 401(k) with a company match—plus an additional annual retirement contribution from Eastman to accelerate your long-term savings.

Time Away

• Eleven paid holidays, one personal day, paid time off, and paid vacation to recharge, celebrate, or handle life’s moments.

Growth & Development

• Access to mentorship, learning resources, and leadership programs that empower you to thrive in your current role and chart the next steps in your career.

At Eastman, we invest in the whole you—so you can bring your best self to work every day and build a future you’re proud of.

Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.

Eastman is committed to creating a powerfully engagedworkplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville