DELIVERY TECH - COVENANT AT HOME/DME

Covenant HealthCare; Saginaw (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan with employer match

Paid time off

Wellness programs

Tuition reimbursement & development

Job summary

Covenant HealthCare in Michigan seeks a DME Delivery Technician responsible for delivering, setting up, and picking up in-home medical equipment and supplies, including oxygen, wheelchairs, and hospital beds. You will interact with patients, ensure accuracy, and maintain DOT/FDA compliance during deliveries.

The role requires a high school diploma or GED, a valid Michigan driver's license, and the ability to lift up to 100 lbs.

Qualifications

• High school diploma or GED required.
• Ability to read and comprehend instructions.

Responsibilities

• Deliver DME to outpatient locations.
• Set up and pick up equipment.
• Provide patient teaching and instruction as needed.
• Maintain daily documentation for vehicles and DOT compliance.
• Handle equipment loading and inventory responsibilities.
• Follow all safety procedures and keep the work area clean.

Skills

Organizational skills

Appearance

Ability to lift up to 100 lbs

Reading/comprehension

Verbal and written communication

Education

High school diploma or GED

Tools

Multiple software programs

Job description

Overview

The DME Delivery Technician is responsible for the delivery, set up and pick up of in-home medical equipment and supplies. Products include oxygen, wheelchairs, ambulatory equipment, hospital bedsand many more.

Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.

Responsibilities

Demonstrates timeliness, courtesy, sincerity and patience when dealing with customers/patients.

Delivers DME to multiple outpatient locations.

Collects patient payments. Maintains familiarity with: All DOT and FDA regulations pertaining to oxygen.

All OSHA and FDA regulations pertaining to cleaning and disinfecting of equipment, as well as warehouse facility.

Provides daily documentation forassigned vehicles according to DOT regulations.

Completes and returns daily Material Hazard logs, as well as delivery/pick-up paperwork promptly and accurately; returns paperwork to the appropriate VNA personnel.

Gathers/loads equipment and supplies from in-house stock as prescribed on patient delivery tickets.

Delivers/sets-up equipment and supplies and provides patient teaching/instruction as needed.

Pick-up and clean equipment and supplies.

Inventory control, such as product purchasing and warehouse management as needed.

Following all safety procedures/methods, work is completed in a safe and efficient manner while the work environment is maintained in clean and presentable order.

May be assigned to orient new employees.

This department provides services 24 hours a day, as needed, for patient care.

On-call shifts are required on a rotational basis and includes Saturdays, Sundays and holidays.

Other duties as assigned.

Qualifications

EDUCATION/EXPERIENCE

Required: High school diploma or G.E.D. Demonstrated skill in reading/comprehension

Required: Valid Michigan Driver's license and a driving record that allows Covenant HealthCare auto insurance carrier to provide insurance coverage.

Preferred: DME delivery experience

KNOWLEDGE/SKILLS/ABILITIES

Excellent organizational skills.

Clean and neat in appearance.

Ability to lift 100 lbs.

Able to comprehend and use multiple software programs.

Ability to demonstrate proficiency in reading i.e. manuals, delivery tickets, and communicate (verbal & written) in a concise and accurate manner.

Ability to perform functions of various degree related to DME supplies and equipment.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Constant hearing, midrange vision.

Constant lifting up to 10 lbs.

Frequent standing, walking, reaching, handling, tasting/smelling, near vision, far vision, depth perception, visual accommodation, color vision, field of vision.

Frequent lifting up to 100 lbs.

Occasional sitting, lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, squatting, crawling, twisting, finger dexterity, feeling, talking.

Occasional lifting 100 lbs. or more

Why Work at Covenant HealthCare

At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation. We foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community.

Our benefits include:

• Comprehensive medical, dental, and vision coverage
• Retirement plans with employer match
• Paid time offto support work-life balance
• Employee wellness programs and mental health support
• Tuition reimbursement, university discounts, and professional development opportunities