Delivery Specialist: Tanker Logistics & Dispatch

Tessenderlo Group; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical-Dental-Vision-Prescription

401k matching

Paid vacation & sick time

Tuition reimbursement

Adoption assistance

Telemedicine

Job summary

Tessenderlo Kerley, Inc. is seeking a Delivery Specialist to join our Transportation team in Phoenix. You will dispatch and deliver bulk and packaged shipments, coordinating with drivers, carriers, and sales to meet customer expectations.

You will handle routing, tracking, and cost management while ensuring DOT compliance and safe transit of liquids. Strong communication and problem solving are essential in this collaborative role.

Qualifications

• HS Degree or GED is required.
• Working knowledge of 49 CFR.
• 2-3 years’ experience with truck dispatching, preferably with bulk tankers.
• Execute during seasonal spikes in demand for trucks
• Fundamental mathematical and negotiation skills are required.
• Excellent verbal and written communication skills.
• Ability to communicate in a concise, professional, effective manner
• Proven track record of agility to respond to customer changes.
• Fundamental literacy with basic computer programs (MS Office Suite, independent ERP system, etc.)
• Experience with SAP is preferred but not required
• Set high standards of performance for self; assuming responsibility and accountability for completing assignments or tasks.

Responsibilities

• Daily interface with the customer in a courteous manner, using independent judgment when handling loads based on the economics of the situation, equipment specifications, availability, and driver availability.
• Keep the Customer apprised of the delivery status.
• Ability to work with Supply Chain peers (planners, Tessenderlo Kerley plant sites, Customer Service, Sales, etc.) in order to forward-manage your trucking assets
• Collaborate with 3rd party carriers, Supply Chain peers, Sales, etc. to develop efficient routes for various lanes of shipping
• Direct all activities related to distribution, routing, tracking, and costing.
• Investigate various complaints and inquiries in order to arrive at a satisfactory result for TKI Customers.
• Partner with 3rd party carriers/dispatchers to ensure all DOT regulations are followed, including Hours of Service requirements.
• Identify areas of opportunity to reduce cost without jeopardizing service.
• Develop and nurture relationships with internal and third-party transportation service providers.

Skills

Verbal and written communication

Analytical math

Customer focus

Adaptability

Negotiation skills

Education

HS Degree or GED

Tools

MS Office

ERP systems

SAP

Job description

Tessenderlo Kerley, Inc. is seeking a Delivery Specialist to join our Transportation team in Phoenix. You will dispatch and deliver bulk and packaged shipments, coordinating with drivers, carriers, and sales to meet customer expectations.

You will handle routing, tracking, and cost management while ensuring DOT compliance and safe transit of liquids. Strong communication and problem solving are essential in this collaborative role.