Delivery Specialist: Parts Delivery & Customer Service

O'Reilly Auto Parts; Bend (OR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions start

Medical, dental, vision insurance

Flexible spending account (FSA)

Employee health/wellbeing programs

Tuition educational assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Bend, OR is seeking a Delivery Specialist to operate store vehicles, deliver parts to professional customers, and handle COD payments and returns. You will use fleet devices, capture signatures, and perform daily vehicle inspections.

The role emphasizes safety, customer service, and teamwork. Bilingual candidates are encouraged to apply, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Requires a valid state driver's license and clean driving record.
• Strong interpersonal communication skills.
• Ability to adapt quickly to changing delivery situations.
• Fluency in multiple languages (Spanish highly desired).
• Experience operating delivery fleet devices is a plus.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Keep vehicles clean, maintain, and complete daily vehicle inspections prior to operating.
• Secure vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected.
• Pick up customer returns, fill out driver return slip, and manage related paperwork.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager.
• Ensure fuel tank is filled and lock and secure vehicle at end of day.
• Clock in/out according to company policy.
• Other duties such as customer service, stocking, merchandising, errands, and core returns.

Skills

Interpersonal communication

Adaptability to delivery situations

Valid driver's license

Clean driving record

Spanish language skills

Job description

O'Reilly Auto Parts in Bend, OR is seeking a Delivery Specialist to operate store vehicles, deliver parts to professional customers, and handle COD payments and returns. You will use fleet devices, capture signatures, and perform daily vehicle inspections.

The role emphasizes safety, customer service, and teamwork. Bilingual candidates are encouraged to apply, with opportunities for growth and a comprehensive benefits package.