Delivery Specialist: Parts & Customer Service (Bilingual)

O'Reilly Auto Parts; Sausalito (CA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Competitive wages

PTO (Paid Time Off)

401k with Employer Contributions from

Stock Purchase Plan

Medical/Dental/Vision Insurance

FSA option

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers. You will collect payments on COD deliveries and handle customer returns, while ensuring vehicle safety and compliance with company policies.

Fluency in multiple languages is highly desired, and the role includes duties such as basic merchandising, stocking, and assisting customers as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly to changing delivery situations.
• Driving record must meet the company’s 14/18-point standard.
• Possess a legally required state driver’s license.

Responsibilities

• Operate delivery vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete inspections.
• Keep vehicles clean, maintained, and perform daily inspections before operating.
• Keep vehicles, keys, fuel/fleet cards, handheld devices, and monies secure at all times.
• Pick up customer returns and fill out driver return slips.

Skills

Alphanumeric matching

Interpersonal communication

Adaptability

Clean driving record

Valid driver's license

Job description

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers. You will collect payments on COD deliveries and handle customer returns, while ensuring vehicle safety and compliance with company policies.

Fluency in multiple languages is highly desired, and the role includes duties such as basic merchandising, stocking, and assisting customers as needed.