Delivery Specialist - Parts & Customer Service (Bilingual)

O'Reilly Auto Parts; Cicero (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Empl.

Medical, Dental, & Vision Insurance, F

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O’Reilly Auto Parts is seeking a Delivery Specialist to maintain and operate store vehicles and deliver parts to professional customers. The role includes COD collections and handling returns, with bilingual candidates encouraged to apply.

Essential duties cover safe vehicle operation, use of fleet devices, daily inspections, and secure handling of keys, cards, and funds. Comprehensive compensation includes premiums based on schedule, facility, or work performed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company’s 14/18-point record system.
• Must possess a legally required state driver’s license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day’s business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
• All other duties as assigned.

Skills

Alphanumeric matching

Interpersonal skills

Adaptability

Valid driver’s license

Clean driving record

Job description

O’Reilly Auto Parts is seeking a Delivery Specialist to maintain and operate store vehicles and deliver parts to professional customers. The role includes COD collections and handling returns, with bilingual candidates encouraged to apply.

Essential duties cover safe vehicle operation, use of fleet devices, daily inspections, and secure handling of keys, cards, and funds. Comprehensive compensation includes premiums based on schedule, facility, or work performed.