Delivery Specialist: Growth Path & Customer Focus

Domino's; Shaker Heights (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Shaker Heights, OH is seeking a delivery driver to safely deliver food orders to customers in a timely and professional manner. You will maintain a clean vehicle, follow traffic laws, and process payments accurately while providing exceptional customer service.

You will also use GPS and route planning tools to optimize delivery times, report any maintenance needs, and support store operations during peak hours.

Responsibilities

• Safely operate a vehicle to deliver food orders to customers in a timely and professional manner
• Maintain a clean and well-organized delivery vehicle, including regular inspections and basic maintenance checks
• Follow all traffic laws and safety regulations while operating a company vehicle
• Accurately process cash and card payments from customers, maintaining proper records and handling money responsibly
• Verify order accuracy before leaving the store and upon delivery to ensure customer satisfaction
• Provide excellent customer service by greeting customers courteously and addressing any concerns or special requests
• Navigate efficiently using GPS and route planning tools to optimize delivery times and fuel efficiency
• Report any vehicle damage, maintenance issues, or safety concerns to management immediately
• Maintain professional appearance and conduct while representing Domino's to customers
• Communicate effectively with store staff regarding delivery status and any order issues
• Adhere to all company policies and procedures, including food safety and delivery protocols
• Assist with store operations as needed, including order preparation and packaging during peak hours
• Build positive relationships with regular customers to encourage repeat business and loyalty

Skills

Customer service

Time management

Safety awareness

Cash handling

GPS navigation

Tools

GPS navigation

Job description

Domino's in Shaker Heights, OH is seeking a delivery driver to safely deliver food orders to customers in a timely and professional manner. You will maintain a clean vehicle, follow traffic laws, and process payments accurately while providing exceptional customer service.

You will also use GPS and route planning tools to optimize delivery times, report any maintenance needs, and support store operations during peak hours.