Delivery Specialist

O'Reilly Auto Parts; Ypsilanti (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

O'Reilly Auto Parts in Michigan seeks a Delivery Specialist to operate store vehicles and deliver parts to professional customers. You will handle COD payments, pick up returns, and ensure secure handling of monies and assets in daily operations.

The role emphasizes safe driving, device usage, and reliable service. You may also support cashier duties and merchandising as business dictates, with growth opportunities within a collaborative team.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly to changing delivery situations.
• Driving record must meet the company's standards.
• Must possess a legally required state driver's license and meet driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management hand-held devices to process deliveries, capture signatures, and update mileage.
• Keep vehicles clean and conduct daily inspections before operation.
• Secure all vehicles, keys, fuel cards, devices, and monies collected at all times.
• Pick up customer returns and complete driver return slips.
• Communicate problems or special needs to store management and report vehicle issues promptly.
• Clock in/out per company policy and assist with cashier or merchandising tasks as needed.

Skills

Customer service

Interpersonal skills

Delivery etiquette

Safety awareness

Multi-language (Spanish)

Education

High school diploma or equivalent

Job description

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Essential Job Functions

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
• All other duties as assigned.

Skills/Education/Knowledge/Experience/Abilities

Required:

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Desired:

• Familiar with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages (Spanish is highly desired).

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.

The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.