Delivery Specialist

O’Reilly Auto Parts; New Haven (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401(k) with employer contributions

Medical, dental, vision insurance

Career growth opportunities

Job summary

O’Reilly Auto Parts seeks a Delivery Specialist to operate store vehicles and deliver parts to professional customers. This role includes COD collections, handling returns, and maintaining vehicle readiness with daily inspections.

Preferred bilingual candidates and strong interpersonal skills are valued to ensure high-quality customer service. You may also assist with cashiering, merchandising, and other duties as needed.

Qualifications

• High school diploma or equivalent required.
• Fluency in Spanish is highly desired.
• Strong interpersonal skills and ability to communicate with customers.

Responsibilities

• Deliver parts and products to customers safely and efficiently.
• Process deliveries and collect money on COD orders.
• Maintain and inspect delivery vehicles daily.
• Ensure security of keys, fuel cards, devices, and collected monies.
• Handle customer returns and assist with inquiries.
• Provide excellent customer service and support store management as needed.

Skills

Fluent Spanish

Interpersonal skills

Delivery adaptability

Attention to detail

Customer service focus

Education

High school diploma or equivalent

Tools

Hand-held delivery device

Job description

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.

Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.

Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.

Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.

Communicate any problems or special needs from customers to store management.

Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.

Ensure fuel tank is filled and lock and secure vehicle at end of day's business.

Clock in/out according to company policy.

Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.

May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Ability to quickly match alphanumeric sequences.

Strong interpersonal communication skills.

Ability to adapt quickly and effectively to changing delivery situations.

Driving record must meet the standard set in the company's 14/18-point record system.

Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Desired:

Familiar with automotive parts.

Ability to operate other light store equipment.

Fluency in multiple languages (Spanish is highly desired).

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

• Competitive Wages & Paid Time Off


• Stock Purchase Plan & 401k with Employer Contributions Starting Day One


• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)


• Team Member Health/Wellbeing Programs


• Tuition Educational Assistance Programs


• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.