Delivery Specialist

O'Reilly Auto Parts; Lawrence (MA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive wages & paid time off

Stock purchase plan & 401k with employer contributions

Medical, dental, & vision insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

O'Reilly Auto Parts is looking for a Delivery Specialist in Lawrence, Massachusetts. You'll be responsible for maintaining and operating store vehicles to deliver products to customers, ensuring safety and efficiency. Duties include handling deliveries, collecting payments, and assisting with customer service.

The ideal candidate should possess strong communication skills, a valid driver's license, and the ability to adapt to varying delivery needs. The role offers a competitive compensation package including medical insurance, paid time off, and opportunities for career growth.

Qualifications

• Strong interpersonal communication skills are essential for customer interactions.
• Ability to quickly match alphanumeric sequences is crucial for processing deliveries.
• A valid state driver's license is a mandatory requirement.

Responsibilities

• Operate company vehicles to deliver parts safely.
• Maintain cleanliness and perform daily inspections of delivery vehicles.
• Collect money on C.O.D deliveries and pick up customer returns.

Skills

Strong interpersonal communication skills

Ability to adapt quickly to changing delivery situations

Ability to match alphanumeric sequences

Fluency in multiple languages

Education

Legally required state driver's license

Job description

Compensation Pay Range

$15.00 - $20.00

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums that may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Overview

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Bilingual candidates encouraged to apply.

Essential Job Functions

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
• Keep delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc., and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks when business dictates (i.e., phones, sales and service).
• All other duties as assigned.

Skills / Education / Knowledge / Experience / Abilities

Required:

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Desired:

• Familiar with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages (Spanish is highly desired).

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

Equal Employment Opportunity

O’Reilly Auto Parts is an equal opportunity employer.

The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to [e-mail] or call [phone] option 1, and provide your requested accommodation, and position details.