Delivery Specialist

O'Reilly Auto Parts; Chatham (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with employer contributions

Job summary

O’Reilly Auto Parts is seeking a Delivery Specialist to safely deliver parts to professional customers using company vehicles and handheld devices. You will collect COD payments, process returns, and help with general merchandising and customer service when needed.

Fluency in multiple languages is a plus, and bilingual candidates are encouraged to apply. The role requires maintaining vehicles, completing daily inspections, and adhering to company policies while supporting store operations.

Qualifications

• Must have a valid driver's license and meet driving eligibility requirements.
• Experience with customer service and delivering parts.
• Ability to operate delivery fleet devices to process deliveries and capture signatures.

Responsibilities

• Operate company vehicles for delivery to customers safely.
• Use handheld devices to process deliveries and capture signatures.
• Maintain vehicle cleanliness and perform daily inspections.
• Secure money, keys, and devices at all times.
• Assist customers or cashiers when needed.
• All other duties as assigned.

Skills

Alphanumeric matching

Interpersonal communication

Adaptability

Clean driving record

Valid driver's license

Spanish language skills

Automotive parts familiarity

Operate light store equipment

Job description

Compensation Pay Range

$15.00 - $20.00

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Bilingual candidates encouraged to apply.

Essential Job Functions

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
• All other duties as assigned.

Skills/Education/Knowledge/Experience/Abilities

Required:

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Desired:

• Familiar with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages (Spanish is highly desired).

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.