Delivery Service Supervisor

sysco; Minnesota; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Incentive Plan

Job summary

Sysco Minnesota, Inc. is seeking an Operations supervisor to oversee delivery activities, route planning, and driver safety. You will supervise delivery staff, coordinate with sales and marketing, and ensure on-time service while managing labor within budget.

The role requires 1–3 years of related experience, a high school diploma or GED (college degree preferred), and strong data/reporting skills using Microsoft Office.

Qualifications

• High school diploma or GED required.
• One to three years related experience and/or training; or an equivalent combination.
• Two or four-year college degree in Business Management, Supply Chain Management or similar major preferred.
• Must read, comprehend, write and speak English.

Responsibilities

• Supervises the daily work and safety of delivery associates, including adherence to procedures and routes.
• Analyzes live and historical data to maintain delivery plans and on-time service.
• Manages labor hours and directs labor to stay within budget.
• Coordinates with Transportation Road Supervisors and Safety Trainer for training and safety.
• Creates and uses ad hoc reports and canned reports to identify improvements.
• Communicates with Sales Management and Marketing Associates to resolve issues.

Skills

Delivery supervision

Team leadership

Data analysis

Safety compliance

Communication

English proficiency

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

Company:

US0047 Sysco Minnesota, Inc.

Sales Territory:

None

Zip Code:

55112

Travel Percentage:

0

Compensation Range:

$80,200.00 - $120,200.00

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

You may be eligible to participate in the Company's Incentive Plan.

BENEFITS INFORMATION:

For information on Sysco's Benefits, please visit https://SyscoBenefits.com

JOB SUMMARY

This is an Operations position responsible for supervising and directing the activities associated with delivery. Responsibilities include but are not limited to, collaborative direction to delivery supervisory staff, specific direction to drivers, routing, safety, and compliance.

RESPONSIBILITIES

• Supervises the daily work and safety of delivery associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
• Analyzes live and historical data to ensure accuracy for maintaining optimal delivery plans and on-time customer service.
• Supervises labor hours and directs labor activities to stay within budget.
• Recommends work schedules including stop changes, classification changes, customer open/close times, window expectations and provides to the appropriate person for necessary changes.
• Supervises the proper selection utilization of company assets in support of the delivery department.
• Coordinates required repairs with proper departments as necessary.
• Reviews delivery productivity reporting to the appropriate supervisor for review and determination.
• Suggests efficiency ideas, cost reduction measures and assist with implementation of delivery changes.
• Interprets, trains and consistently applies company policies, protocols and procedures including but not limited to food safety, DOT (department of transportation), record keeping, performance expectations, and safe work methods, etc.
• Communicates with Sales Management and Marketing Associates via email and maintains current communications board data to collaboratively resolve any customer or delivery opportunities or issues.
• Communicates proactively with drivers and directs activities to ensure successful adherence to daily delivery schedules and departmental performance goals and overtime objectives.
• Coordinates efforts with Transportation Road Supervisors and with Safety Trainer to insure consistent training, conducting associate observations, updating preferred work methods, timely accident investigations to determine root causes, and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required based on a consistent review of performance data metrics.
• Ability to keyboard proficiently.
• Utilize canned reporting.
• Create specific ad hoc reports to identify areas for improvements.
• Proficient in Microsoft Office suite including Excel, Word, PowerPoint as well as numerous variants.

Education

• High school diploma or general education degree (GED)
• Two or four-year college degree in Business Management, Supply Chain Management or similar major preferred.

Experience

One to three years related experience and/or training; or equivalent combination of education and related experience.

Professional Skills

• Ability to successfully engage and lead individual and team discussions and meetings.
• Capable of working with peers and associates from other departments, operating companies and Corporate in a proactive and constructive manner.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Ability to apply all relevant policies in a consistent, timely and objective manner.
• Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
• Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
• Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
• Must have excellent computer skills.
• Ability to read, comprehend, write and speak English.
• Ability to add, subtract, multiply, and divide into all u