Delivery & Service Associate (Level 1) – Non-CDL (DMV)

Commonwealth Joe Coffee Roasters; Beltsville (MD); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Free coffee

Job summary

Commonwealth Joe Coffee Roasters in Beltsville, MD is hiring a Delivery & Service Associate for a full-time, in-person position. This crucial role involves delivering products safely and building positive relationships with customers across the DMV area.

With a tiered pay structure starting at $19–$22 per hour and pathways for advancement, this position emphasizes customer service and reliability. Benefits include health, dental, and vision insurance, paid time off, and 401(k) plans.

Qualifications

• Valid driver’s license held for at least 2 years.
• Experience driving 16-ft to 26-ft box trucks.
• Ability to lift 50 lbs regularly.

Responsibilities

• Complete delivery routes safely and on schedule.
• Represent Commonwealth Joe professionally.
• Build positive relationships with customers.

Skills

Customer service

Communication

Reliability

Tools

Smartphone

Basic tools

Job description

Delivery & Service Associate (Level 1)

Location: Beltsville, MD – Full‑time, in‑person.

Pay: $19.00 – $22.00 per hour, with a clear path to $30 or more per hour as you progress.

Schedule: 5 days per week (Monday through Friday) with an option to work four days a week.

About Commonwealth Joe

Commonwealth Joe Coffee Roasters is a DMV‑based specialty coffee company delivering award‑winning cold brew. We operate a flagship café in Arlington, VA; a roastery and brewery in Beltsville, MD; and a corporate team supporting our cold brew on tap program nationwide.

We are the #1 cold‑brew company sold in kegs in the U.S., serving more than 500,000 coffee enthusiasts across 30+ states. Our commitment to craftsmanship and community has made our cold brew a staple in workplaces and homes.

We believe in making amazing coffee approachable and accessible to all. We are a group of passionate coffee lovers with diverse backgrounds and interests, united by a commitment to living out Commonwealth Joe’s values in every interaction with customers and community.

About The Role

The Delivery & Service Associate is the face of Commonwealth Joe to the wholesale and office accounts we serve across the DC, Maryland, and Virginia area. You will start by mastering the fundamentals of reliable, accurate, safe, and customer‑centric delivery, while receiving hands‑on training on our Nitro Cold Brew kegerator systems.

First tier of our Delivery Career Development Roadmap, this role offers a clear, measurable path to grow. Advancement is based on demonstrated performance, not tenure.

Tiered Pay Structure

• Level 1 – Delivery & Service Associate: $19–$22 per hour
• Delivery Driver II / Delivery Technician (Level 2): $22–$25 per hour
• Senior Delivery Technician (Level 3): $26–$28 per hour
• Lead Driver (Level 4): $28–$30 per hour
• Operations Leader (Level 5): $30+ per hour or $65,000+ salary, uncapped

You will receive a quarterly scorecard showing your progress and the criteria for the next level.

Essential Functions

• Complete delivery routes safely and on schedule across the DMV.
• Handle product and keg deliveries with accuracy and care.
• Represent Commonwealth Joe professionally at every customer location.
• Keep your vehicle clean and perform daily inspections.
• Follow all delivery standards and safety protocols.
• Communicate clearly with operations about delivery status or issues.
• Close out delivery tickets accurately and on time.
• Build positive, respectful relationships with customers on your route.
• Learn to service and troubleshoot Nitro Cold Brew kegerator systems through hands‑on training with a senior driver.

About You

• You enjoy working with people and build positive, professional relationships through excellent customer service.
• You show up consistently, take responsibility, and treat every customer interaction with care.
• You are eager to learn and receive hands‑on training in kegerator operations.
• You thrive in a flexible, fast‑paced environment and work safely and efficiently.
• You are punctual, reliable, and communicate clearly with teammates and supervisors.

Required

• Valid driver’s license held for at least 2 years (Non‑CDL).
• Comfort and previous experience driving 16‑ft to 26‑ft box trucks or similar.
• Ability to lift 50 lbs regularly and up to 150+ lbs to waist height.
• Comfort physically loading and unloading vehicles.
• Comfort using a smartphone and handheld delivery software.

Bonus Points (we will train you on these)

• Ability to drive a manual transmission.
• Previous technician, mechanical, or hands‑on repair experience.
• Experience with hand trucks, pallet jacks, delivery routes, and basic warehousing practices.
• Comfort using basic tools and hardware.

We hire for character first and skills second. If you show up, take ownership, and care about the customer, we can teach the rest.

First 90 Days

New drivers join a structured 90‑day onboarding program combining technical training, shadowing, and supervised route work. You will be paired with a senior driver, complete our Keeg and BIB Technical Training, and progress from ride‑alongs to running your own route.

Where You’ll Work

Our roastery and brewery in Beltsville, MD with routes throughout the DC, Maryland, and Virginia area.

Benefits

• Health insurance (for employees consistently working 30+ hours per week)
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• Voluntary benefits (short‑term disability, accident insurance, life insurance)
• Commuter benefits for public transportation usage and/or parking.
• Free coffee

Commonwealth Joe is an equal‑opportunity employer. We celebrate diversity and are committed to building a team that reflects the communities we serve.