Delivery Pro: Parts, COD, & Customer Care

O'Reilly Auto Parts; San Jose (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, & Vision Insurance

Tuition assistance

Stock purchase plan

Job summary

O’Reilly Auto Parts seeks a Delivery Specialist responsible for safely delivering parts to customers and handling COD deliveries. You will use handheld devices, perform vehicle inspections, and secure monies and keys daily.

Bilingual candidates are encouraged to apply to serve a diverse customer base. The role emphasizes safe driving, vehicle maintenance, and customer service, with multiple responsibilities including returns processing, communication with management, and occasional cashier

Qualifications

• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Keep delivery vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
• Keep vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns and fill out driver return slip.
• Communicate issues or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager.
• Ensure fuel tank is filled and lock and secure vehicle at end of day.
• Clock in/out according to company policy.
• Other duties: customer service, stocking, merchandising, etc.
• May assist customers, act as cashier, or help with merchandising as needed.
• All other duties as assigned.

Skills

Interpersonal communication

Adaptability

Driving record

Driver's license

Automotive parts familiarity

Job description

O’Reilly Auto Parts seeks a Delivery Specialist responsible for safely delivering parts to customers and handling COD deliveries. You will use handheld devices, perform vehicle inspections, and secure monies and keys daily.

Bilingual candidates are encouraged to apply to serve a diverse customer base. The role emphasizes safe driving, vehicle maintenance, and customer service, with multiple responsibilities including returns processing, communication with management, and occasional cashier