Delivery Manager - TJ Sheehan

Sheehan Family Companies; Town of Westmoreland (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

Sheehan Family Companies is seeking a capable Delivery Department Supervisor in Western New York to help manage daily dispatch, ensure DOT compliance, and improve safety, efficiency and customer service across our operation.

The ideal candidate has strong communication skills, proficiency in Excel and Word, and prior transportation or delivery dispatch experience; employment is at-will and we are an equal opportunity employer.

Qualifications

• Associate or Bachelor's in related field preferred.
• Excellent written and oral communication.
• Strong computer knowledge, especially Excel and Word.
• Previous transportation / delivery dispatch experience preferred.
• Managerial Experience with excellent decision making ability.

Responsibilities

• Ensure compliance of all DOT regulations
• Ensure Delivery Department is appropriately staffed at all times
• Monitor terminal time and review MobileCast daily with drivers
• Oversee PM Dispatch
• Be the backup for AM and PM Dispatch
• Be the backup for routers
• Daily dispatch of vehicle, drivers and equipment
• Formulate and maintain delivery schedules and route
• Conduct regular checks on delivery drivers
• Track and maintain employee hours for payroll
• Maintain DOT Files
• Conduct regular performance evaluations of delivery personnel
• Distribute Mobilecast equipped phone units accordingly to drivers during dispatch
• Distribute route books and documentation to drivers during dispatch
• Ensure every order scheduled for delivery is set up for dispatch and delivered on time.
• Handle and track driver phone calls regarding customer issues
• Ensure timely filing of any and all insurance or accident reports
• Resolve customer complaints

Skills

Delivery dispatch experience

Communication skills

Excel

Word

Independent worker

Decision making

Education

Associate or Bachelor's in related field

Tools

Excel

Word

Dispatch software

Job description

Objective: Assist with managing the delivery department to maximize safety, efficiency and customer service.

Salary: $50,000 - $60,000 annually depending on experience

Job Responsibilities

• Ensure compliance of all DOT regulations
• Ensure Delivery Department is appropriately staffed at all times
• Monitor terminal time and review MobileCast daily with drivers
• Oversee PM Dispatch
• Be the backup for AM and PM Dispatch
• Be the backup for routers
• Daily dispatch of vehicle, drivers and equipment
• Formulate and maintain delivery schedules and route
• Conduct regular checks on delivery drivers
• Track and maintain employee hours for payroll
• Maintain DOT Files
• Conduct regular performance evaluations of delivery personnel
• Distribute Mobilecast equipped phone units accordingly to drivers during dispatch
• Distribute route books and documentation to drivers during dispatch
• Ensure every order scheduled for delivery is set up for dispatch and delivered on time.
• Handle and track driver phone calls regarding customer issues
• Ensure timely filing of any and all insurance or accident reports
• Resolve customer complaints
• Other duties as assigned

Job Requirements

• Associate or Bachelors in related major preferred
• Excellent written and oral communication
• Strong computer knowledge, especially Excel and Word
• Previous transportation / delivery dispatch experience preferred
• Managerial Experience with excellent decision making ability
• Ability and willingness to work independently

Physical Demands

• Sufficient manual dexterity to operate business equipment including, but not limited to, forklifts, hand jacks, etc.
• Climbing stairs and inclined surfaces on an occasional basis
• Walking on hard surfaces on a frequent basis
• Frequent exposure to temperatures ranging from 30 - 100 degrees F on a seasonal basis
• Two handed lifting of up to 40 pounds from floor to shoulder height on an occasional basis
• Two handed lifting of kegs up to 160 pounds from floor to waist

*This description is not intended to create a written or implied contract and maybe modified by the company at its discretion. Additionally, no verbal agreements made by a supervisor or other company representative are considered binding. Employment with the company is at-will and may be terminated by either the employee or the company at any time, with or without cause or notice.

The Sheehan Family Companies are proud to be an equal opportunity employer. We believe in an inclusive culture that provides mutual respect with salary advancement based on merit and individual performance. Sheehan Family Companies is committed to equal employment opportunities and does not discriminate against any protected class. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

TJ Sheehan is a proud Anheuser-Busch distributor offering an unmatched product portfolio of domestic, import and craft beers, ciders, artisanal wines, spirits, non-alcoholic beverages and more to our customers across Central and Western New York.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.