Delivery Manager, Healthcare Payer

Cognizant; Norfolk (VA); Remote; USD 130,000 - 153,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid time off (PTO)

Disability Insurance

Parental Leave

Stock Purchase Plan

Job summary

Cognizant is seeking a Delivery Manager for Healthcare Payer to lead complex payer transformation programs through platform implementations and modernization efforts. You will collaborate with product owners, stakeholders, architects, and vendor teams to deliver successful business outcomes.

The role requires 10+ years in large-scale technology delivery within healthcare payer settings, strong Agile leadership, and experience coordinating multi-vendor environments.

Qualifications

• 10+ years leading large-scale technology delivery programs in healthcare payer environments.
• Proven experience managing platform implementations, modernization, migrations or digital transformations.
• Strong experience with Agile delivery methodologies including Scrum, sprint planning, backlog management, release planning, and Jira governance.

Responsibilities

• Lead end-to-end delivery of healthcare payer transformation initiatives.
• Drive Agile execution across multiple workstreams and teams.
• Establish and maintain delivery governance, sprint and release planning, dependency management and stakeholder communications.
• Manage program risks, issues, and impediments with mitigation plans.
• Coordinate integrated planning, environment readiness, and production releases with client leadership and vendors.

Skills

Delivery leadership

Agile delivery

Stakeholder management

Cross-functional leadership

Healthcare payer domain

Education

Bachelor's degree in IT/CS/Business/Healthcare

Tools

Jira

Job description

About The Role

As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and enhancement initiatives. You will be a valued member of the Healthcare Delivery team and work collaboratively with Product Owners, business stakeholders, architects, business analysts, development teams, quality engineering teams, vendors, and client leadership to deliver successful business and technology outcomes.

In This Role, You Will

• Lead end-to-end delivery of healthcare payer transformation initiatives, ensuring alignment with business objectives, program goals, and client expectations.
• Drive Agile execution across multiple workstreams, including business analysis, configuration, development, testing, conversion, integration, and release management.
• Establish and maintain delivery governance, sprint planning, release planning, dependency management, and stakeholder communications to ensure predictable outcomes.
• Manage program risks, issues, and impediments while proactively developing mitigation and resolution plans.
• Partner with client leadership, vendors, and internal teams to coordinate integrated planning, environment readiness, implementation activities, and production releases.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What You Need To Have To Be Considered

• Bachelor's degree in Information Technology, Computer Science, Business, Healthcare Administration, or a related field.
• 10+ years of experience leading large-scale technology delivery programs, with significant experience in healthcare payer environments.
• Proven experience managing platform implementations, modernization programs, migrations, or digital transformation initiatives.
• Strong experience with Agile delivery methodologies, including Scrum, sprint planning, backlog management, release planning, and Jira governance.
• Demonstrated ability to lead and coordinate cross-functional teams across business, technology, quality engineering, conversion, and integration functions.
• Experience managing executive stakeholders, client leadership teams, vendors, and distributed delivery organizations.
• Strong understanding of healthcare payer operations, core administration platforms, claims, enrollment, benefits, provider, or related business domains.
• Proven track record of driving delivery excellence through risk management, dependency management, resource planning, and operational governance.

These will help you stand out

• Experience leading large healthcare payer platform transformation programs for organizations such as Blue Cross Blue Shield plans, national health insurers, or healthcare technology providers.
• Familiarity with healthcare regulatory and compliance requirements including HIPAA and related healthcare standards.
• Experience working within complex multi-vendor delivery environments.
• Strong executive presentation and stakeholder management skills.
• Certifications such as PMP, SAFe Agilist, Scrum Master, or other Agile delivery credentials.
• Experience driving continuous improvement initiatives and establishing delivery best practices across enterprise programs.

Benefits

• Medical/Dental/Vision/Life Insurance.
• Paid holidays plus Paid Time Off.
• 401(k) plan and contributions.
• Long-term/Short-term Disability.
• Paid Parental Leave.
• Employee Stock Purchase Plan.

Compensation

The annual salary for this position ranges from $130,000 to $153,000, depending on experience and qualifications. This role is also eligible for Cognizant’s discretionary annual incentive program, subject to performance and applicable plan terms.