Delivery Manager - Assurance | Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust; Pennsylvania; On-site; USD 87,000 - 120,000; Full time

Benefits offered by this job

Development and protected learning

Career progression

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Delivery Manager for Assurance to join its NHS regional teams. The role focuses on client management, directing staff, and delivering Assurance projects to high standards across multiple regions.

It requires CCAB/CMIIA/CIA qualification and strong leadership in a public-sector environment. The post involves coordinating with Senior Audit Managers and Directors, managing complex assignments, and ensuring timely, accurate reporting

Qualifications

• CCAB/CMIIA/CIA qualification required.
• Experience in assurance/audit within NHS/public sector is preferred.
• Strong leadership and stakeholder engagement skills.

Responsibilities

• Direct and supervise staff to deliver Assurance projects on time, to budget and to quality standards.
• Direct and manage a portfolio of Assurance and Advisory projects, including highly complex and confidential work.
• Support client management and draft Audit Committee papers and internal quality assessments.
• Respond to client instructions across a broad range of issues, including technical matters.
• Collaborate with Regional Delivery teams to deliver and report on Assurance assignments.

Skills

Audit management

Client management

Staff supervision

Problem solving

Education

CCAB/CMIIA/CIA qualified

Job description

Delivery Manager - Assurance | Liverpool University Hospitals NHS Foundation Trust

Company:

Company: Liverpool University Hospitals NHS Foundation Trust

We are looking for enthusiastic audit professional (CCAB/CMIIA/CIA qualified) to join our successful teams to work across ourCheshire, Wirral, Staffordshire and Shropshire Regional Assurance Teams.

Whilst the role is predominantly regional based, you may be required to work across the wider MIAA footprint as part of the role.

Base Location : - Chester

The Successful Applicant

We want driven people who think creatively about their work, embrace challenges and can resolve complex problems.

The key purpose of this role is:

To support the Senior Audit Managers/Regional Assurance Directors in relation to client management.

To direct and supervise staff to deliver Assurance projects and workstreams on time, to budget and to quality standards.

To operationally manage a portfolio of Assurance and Advisory projects including highly complex, technical, and confidential pieces of work.

To respond to client instructions or queries covering a broad range of issues of including highly complex, technical, and confidential matters.

To respond to staff requests for instruction, guidance, and training. Responses may be routine to highly technical and sensitive in nature.

To support the Engagement Managers/Regional Assurance Directors in relation to client management. This will include, but is not limited to, drafting Audit Committee papers and conducting internal quality assessments.

TodirectandsupervisestafftodeliverAssuranceprojectsandworkstreams on time, to budget and to quality standards.

TooperationallymanageaportfolioofAssuranceprojectsincludinghighly complex, technical, and confidential pieces of work.

TosupporttheAssuranceDirectorthroughthe3RegionalDeliveryteamsto deliver and report on Assurance Assignments.

Torespondtoclientinstructionsorqueriescoveringabroadrangeofissues including highly complex, technical, and confidential matters.

Torespondtostaffrequestsforinstruction,guidance,andtraining.Responses may be routine to highly technical and sensitive in nature.

Client management responsibility for a small portfolio of clients.

See JD/PS for further information

MIAA is an NHS Shared service, hosted by Liverpool University Hospitals NHS Foundation Trust.MIAA is the predominant provider of assurance and solutions services to over 60+ NHS and wider public/ third sector clients, including Police and Fire and Local Government.

MIAA offer clients a number of services in addition to internal audit including Solutions, Anti-Fraud, Digital Risk Assurance, Clinical Coding, Healthcare Quality and Improvement and Information Governance. Whilst we are proud of the range of services we provide, what is more important to us is why we do it.As a public sector not for profit organisation, we are focused on enabling our clients to deliver the best possible public service outcomes.

Our values

We are focused on supporting the development of healthy, happy and thriving communities by employing local people, supporting local SMEs, and growing the local economy through this work. We pride ourselves in promoting equality and valuing diversity.

All our teams benefit from:

• Development and protected learning time
• Career Progression

Key Responsibilities

Communication and the establishment of personal credibility at Board level with the clients are central to the job. This is built upon the provision and receipt of routine, highly complex, contentious, and sensitive information of a confidential nature. This will require the use of key skills of negotiation and persuasion, tact, a deep appreciation and understanding of complex and changing client risks, NHS/public sector systems and existing guidance. These skills and requirements will be expected to be constantly developed and enhanced to meet changing environments and requirements. Discussions with senior and non-finance staff forms a substantial element of the job often concerning contentious and complicated financial, control and governance issues at a corporate level.

Communication will involve negotiating with external agencies. The job involves significant involvement in persuading and negotiating the reasoning behind recommendations with senior staff, up to and including Board level, across a range of disciplines in order to arrive at an agreed position. Communication of findings and advice will be personally and principally delivered through attendance at Director level meetings, committees, or groups of clients through high level presentations and potentially to large groups of staff.

Work is managed rather than supervised, with the jobholder working within procedures, broad guidelines as defined by the Quality System and Corporate policies but having substantial freedom to act with autonomy and to interpret policies, standards, and legislation.

The nature of the work necessitates a thorough and concentrated focus on processes to deliver consistent and robust opinions whilst balancing competing priorities. The work pattern is often unpredictable but there is routinely a need to actively participate and lead senior level discussions and workshops requiring high levels of sustained concentration. Meeting competing deadlines is a routine element of the job.

There is extensive scope for decision making in respect of planning and organising the personal and teamwork schedule, managing priorities, forming judgments on the adequacy and effectiveness of systems, and producing recommendations to deliver improvements. These decisions will be based upon detailed analysis and evaluation of complex systems issues and options across a range of systems. Such analysis will incorporate an assessment of potentially conflicting and multi-layered information e.g., option appraisals, serious disciplinary cases.

For further information, please refer to the attached job description and person specification

This advert closes on Friday 20 Nov 2026