Delivery Manager – AI Programs

TechDigital Group; Bolingbrook (IL); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading technology firm in Bolingbrook is seeking an experienced Delivery Manager to lead transformation and standardization efforts across AI delivery teams. The ideal candidate will have over 10 years in IT delivery management with a strong background in AI/ML. Responsibilities include driving process optimization and collaborating with stakeholders to enhance delivery excellence. This role demands strategic leadership in a fast-paced, matrixed environment.

Qualifications

• 10+ years of experience in IT delivery management.
• At least 3 years in AI/ML program delivery.
• Strong understanding of AI/ML lifecycle and data governance.

Responsibilities

• Lead transformation initiatives across AI delivery teams.
• Define and implement transformation execution criteria.
• Collaborate with cross-functional stakeholders.

Skills

IT delivery management

AI/ML program delivery

Stakeholder management

Agile methodologies

Process optimization

Job description

Job Description

We are seeking a seasoned Delivery Manager to lead transformation and standardization efforts across AI delivery teams for our client. This role requires a strategic leader with a strong background in Agile delivery, AI/ML program governance, and transformation execution across distributed teams.

Key Responsibilities

• Lead and drive transformation initiatives across AI delivery teams, focusing on process optimization, tooling standardization, and delivery excellence.
• Define and implement transformation execution criteria, including:
• Baseline assessment of current delivery maturity.
• Identification of key transformation levers (e.g., automation, governance, agile maturity).
• Measurable success metrics (e.g., velocity improvement, defect reduction, cycle time).
• Change management and stakeholder alignment plans.
• Govern AI POD execution, ensuring alignment with strategic goals and OKRs.
• Collaborate with cross-functional stakeholders including Product, Data Science, Engineering, and Business teams.
• Establish and track KPIs to monitor delivery health and transformation progress.
• Drive continuous improvement in delivery processes, tools, and team capabilities.
• Identify and mitigate delivery risks, dependencies, and blockers.
• Provide leadership and mentorship to delivery teams, fostering a culture of accountability and innovation.

Qualifications

• 10+ years of experience in IT delivery management, with at least 3 years in AI/ML program delivery.
• Proven track record of executing transformation programs across large, distributed teams.
• Strong understanding of AI/ML lifecycle, data governance, and MLOps practices.
• Experience in defining and tracking transformation KPIs and success metrics.
• Excellent stakeholder management and communication skills.
• Experience working with US-based clients in a fast-paced, matrixed environment.

Note: The candidate must have a minimum of 10 years of overall professional experience, with a strong background in the eCommerce domain.