Delivery Manager

Hub Group; Oakdale (PA); On-site; USD 50,000 - 70,000; Full time

Job summary

A logistics and transportation firm located in Pennsylvania seeks a Delivery Manager responsible for client audits, internal processes, and training staff. The role involves attending safety meetings, monitoring compliance, and conducting audits to ensure safety and quality standards. Ideal candidates will possess strong communication and organizational skills, and have a high school diploma or GED equivalent. The position requires ability to lift cargo and work under pressure. Salary and benefits details are to be confirmed.

Qualifications

• Ability to perform quality audits on handling processes.
• Must pass forklift and hazardous certifications yearly.
• Ability to lift and pull cargo weighing 70lbs or less.

Responsibilities

• Attend daily pre-shift/safety meetings.
• Monitor problem lane segments and compliance.
• Assist with training/onboarding of new hires.
• Ensure adherence to company SOPs and safety policies.

Skills

Organizational skills

Self-motivated

Verbal communication

Problem solving

Computer skills - Microsoft Office

Education

High school diploma or GED equivalent

Tools

Microsoft Office

AS400

Job description

The Delivery Manager is responsible for quarterly client audits, internal process audits, metrics reporting etc. as well as training and coaching new and existing location staff. This position is responsible for providing value added service to our customers in addition to support local terminal operation through training and auditing to include but not limited to knowledge, technical support, and quality of service in a timely manner.

Core Responsibilities & Duties:

• Attend daily pre-shift/safety meetings to outline SOPs, Quality, or Training Topics
• Monitor problem lane segments as outlined in the OSD report, hot accounts, and corrective action compliance
• Assist with the training / on boarding of new hires
• Assist with the re-training and quality performance evaluation of current employees
• Investigate customer damage concerns for root cause analysis
• Ensure all company SOP’s are adhered to
• Adhere to all company forklift safety policies
• Report safety concerns or damages noted on the forklift to a manager/supervisor
• Address OSDM during loading/unloading with cargo handler/manager/supervisor
• Collaborate with local managers on corrective action plans
• Must be willing to work various shifts and days as necessary
• Other duties as assigned

Requirements:

• High school diploma or GED equivalent
• Organizational and prioritization skills
• Self-motivated and maintains a high level of energy
• Strong verbal and personal communication skills
• Ability to communicate effectively verbally and in writing.
• Ability to perform quality audits on all aspects of the handling process, report areas that do not meet safety or quality standards, and pro-actively work with employees to enhance performance
• Ability to carry out assigned task to their completion and meet deadlines
• Ability to pass forklift and hazardous certifications yearly.
• Ability to lift and pull cargo which weights 70lbs or less
• Ability to work under pressure and problem solve
• Ability to read and understand industry documents (container load plans, bill of lading, bonded documents

Skills:

• Ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast paced environment
• General computer skills - Microsoft Office, Outlook, AS400
• Strong verbal and written communication skills

BEWARE OF FRAUD!

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• Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
• Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
• Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers