Delivery Helper

Showroom; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

401k

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Vesta Home is seeking a Delivery Helper to join our team and assist with loading, unloading, and on-site setup of furniture and décor in customers' homes.

You will support the Delivery Driver, ensure safe handling of items, and help maintain a professional customer experience. Weekend/evening availability and a willingness to learn are valued traits.

Qualifications

• Ability to lift and move furniture and décor safely.
• Comfort with assisting during loading, unloading, and setup.
• Professional and courteous customer interactions.
• Willingness to learn and follow safety protocols.

Responsibilities

• Assist the Delivery Driver with loading/unloading furniture and décor onto the truck.
• Help transport heavy furniture (over 50 lbs) to customers' homes, using proper lifting methods.
• Work with the Driver on-site to arrange items per Vesta Home standards.
• Assist in hanging artwork, mirrors, and wall décor securely.
• Provide customers with delivery updates and handle basic questions.
• Keep the delivery truck clean and organized.
• Follow directions from the Delivery Driver and adapt to changing tasks.
• Learn new skills related to furniture handling, setup, and safety.

Skills

Delivery support

Heavy lifting

On-site setup

Customer service

Teamwork

Safety protocols

Conversational English

Flexibility

Weekend/evenings

Tools

Drills

Hammers

Levels

Job description

Do you enjoy hands-on work and being part of a team that brings beautiful designs to life? As a Delivery Helper at Vesta Home, you’ll assist in delivering and setting up high-quality furniture in our customers' homes. Vesta Home is recognized for its innovative, stylish home furnishings and commitment to customer satisfaction. In this role, you'll work alongside our delivery drivers to ensure that every item is handled with care and installed to perfection. Become part of a team that delivers more than just furniture—we deliver exceptional customer experiences.

• Support in Delivery & Setup:
  • Assist the Delivery Driver with the safe and efficient loading and unloading of furniture and décor items onto the truck, ensuring all products are securely placed to prevent damage during transit.
  • Help transport heavy furniture (over 50 lbs) from the truck to customers' homes and businesses, utilizing proper lifting techniques to ensure safety.
  • Work closely with the Delivery Driver during the setup of furniture on-site, helping to arrange items according to Vesta Home's standards for a polished, professional presentation.
  • Assist in hanging artwork, mirrors, and wall décor as directed by the Delivery Driver, using proper tools to ensure secure installation.
• Customer Service Excellence:
  • Represent Vesta Home's brand with a professional and positive attitude during all customer interactions.
  • Support the Delivery Driver in providing customers with updates on delivery windows and assist in addressing any basic questions or concerns they may have.
  • Maintain a clean and organized workspace, including keeping the delivery truck tidy to reflect Vesta Home’s high standards.
• Adaptability & Flexibility:
  • Follow instructions from the Delivery Driver, dispatcher, and other team members, adapting to changing tasks and priorities throughout the day.
  • Be prepared to take on additional responsibilities as assigned by the Delivery Driver or Delivery Manager to ensure successful operations.
  • Show a willingness to learn new skills related to furniture handling, setup, and customer service, including the proper use of tools and safety protocols.
• Ability to safely lift, move, and handle furniture and décor items.
• Strong teamwork and communication skills, with a positive attitude and a willingness to assist others.
• Basic familiarity with tools such as drills, hammers, and levels is a plus, but on-the-job training will be provided.
• Excellent customer service skills and a professional demeanor during all interactions with customers and team members.
• Conversational English required
• Dependable and punctual, with a commitment to providing high-quality service.
• Flexible availability, including the ability to work on weekends or evenings as needed to meet customer demand.
• Willingness to learn and grow within the company, with opportunities for advancement into higher roles.

PTO

401k

Medical Insurance

Dental Insurance

Vision Insurance

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.