Delivery Helper

1915 South | Ashley; Kernersville (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Commission-based pay

Performance bonuses

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement plan

Job summary

1915 South is seeking a Delivery Helper to join our team in the Southeast region. You will assist in delivering, assembling, and installing furniture and related items at customers' homes or businesses, upholding safety and professionalism.

Your role requires communicating with dispatch and warehouse staff to ensure timely, accurate deliveries while maintaining high customer satisfaction and adherence to company policies and DOT regulations.

Qualifications

• High school diploma or equivalent, required.

Responsibilities

• Deliver, assemble, and install products in customers' homes or businesses with care.
• Test functionality and confirm proper operation before leaving the site.
• Coordinate with dispatch, warehouse, and customer service teams for smooth deliveries.
• Follow safety protocols for lifting, handling, and transporting items.
• Document and report any issues or discrepancies promptly.

Skills

Customer service

Safety awareness

Time management

Teamwork

Communication

Education

High school diploma

Job description

Join our winning team, 1915 South, as a Delivery Helper. 1915 South owns and operates 41 Ashley stores and 4 distribution centers across the southeast, including locations in Georgia, Florida, Alabama, North Carolina, Mississippi, Louisiana and Virginia. Our company is focused on employee growth and development, providing exceptional customer service and being passionate about what we do!

Position Summary:

The Delivery Driver and Delivery Helper are responsible for delivering, assembling, and installing products in customers' homes or businesses with care, accuracy, and professionalism. This role ensures timely and safe transportation of products, provides positive customer experiences during delivery and setup, and complies with all company policies, safety standards, and DOT regulations. The position supports smooth coordination between dispatch, warehouse, and customer service teams.

Job Duties:

• Deliver high-value or fragile items to customers' homes or businesses with exceptional care and professionalism
• Ensure timely and accurate delivery according to scheduled appointments
• Unpack, assemble, and install products (e.g., furniture, accessories) as per manufacturer guidelines
• Test functionality and confirm proper operation before leaving the site
• Provide courteous, professional, and positive experiences during delivery and setup
• Answer basic product questions and demonstrate usage when required
• Inspect items for damage before and after delivery
• Document and report any issues or discrepancies promptly
• Follow all safety protocols for lifting, handling, and transporting items
• Adhere to company policies and DOT regulations for driving and delivery
• Maintain accurate delivery logs, customer signatures
• Handle returns or exchanges according to company procedures
• Work closely with dispatch, warehouse staff, and customer service teams to ensure smooth operations
• Assist in training new team members when needed
• Deliver high-value or fragile items to customers' homes or businesses with exceptional care and professionalism
• Ensure timely and accurate delivery according to scheduled appointments

Required Qualifications:

• Education: High school diploma or equivalent, required

Physical and Work Environment Requirements:

• Physical Demands: Able to lift and maneuver furniture up to 150+ lbs. with assistance
• Work Environment: Retail Stores and Distribution Center
• Schedule: Weekdays, Weekends, and Holidays, as required

Why 1915 South?

• Compensation: Competitive commission-based pay with performance bonuses
• Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid Time Off: Paid vacation and sick leave
• Retirement: 401(k) retirement plan with company matching contributions
• Tuition Assistance: College tuition support through Thomas University
• Employee Discounts: Generous employee discounts on furniture
• Career Development: Long-term career advancement opportunities with a strong promote-from-within culture. Many of our leaders at 1915 South began their careers here- when you join us, you're not just taking a job, you're building a future!