Delivery Experts (01448) 716 E Broadway

Dominos; Louisville (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

MBR Management Corporation, a Domino's franchise, is seeking a Delivery Expert in Louisville, KY. You will be the face of the brand, delivering orders safely and efficiently while delivering exceptional customer service.

Responsibilities include cash handling, order preparation, route planning, and maintaining vehicle cleanliness. Flexibility for evenings and weekends is required to meet delivery commitments.

Qualifications

• Must have a valid driver's license and pass an MVR check.
• Ability to handle cash and process payments accurately.
• Strong time management and route planning skills.
• Excellent customer service and professional demeanor.
• Knowledge of Louisville area roads and shortcuts.

Responsibilities

• Safely transport and deliver orders to customers' homes and businesses while following safety rules.
• Provide friendly, professional customer service and address inquiries with empathy.
• Accurately handle cash and card transactions securely.
• Assist with order preparation and quality checks before departure.
• Keep delivery vehicle clean and organized and comply with food safety standards.
• Navigate Louisville area to meet delivery times and maintain schedules.
• Communicate with customers, teammates, and management to resolve issues.
• Troubleshoot delivery challenges with resilience in fast-paced environments.
• Collaborate with team during peak hours for smooth operations.
• Maintain detailed records of deliveries and incidents.
• Demonstrate knowledge of local roads and optimal routes in Louisville.

Skills

Valid driver’s license

MVR check

Time management

Customer service

Cash handling

Local knowledge Louisville roads

Communication

Problem solving

Reliability

Punctuality

Job description

We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!

Job Description

We're looking for dedicated and customer-focused Delivery Experts to join our team at our Louisville, United States location. As a Delivery Expert, you'll be the face of our organization, ensuring that every customer receives their orders promptly, safely, and with a smile. This role combines operational excellence with genuine customer care, requiring you to navigate the Louisville area efficiently while maintaining the highest standards of professionalism and service quality.

• Safely transport and deliver orders to customers' homes and businesses while adhering to all traffic laws and safety regulations
• Provide exceptional customer service by maintaining a friendly, professional demeanor and addressing customer inquiries or concerns with empathy
• Accurately handle cash and credit card transactions, ensuring all payments are processed correctly and securely
• Assist with order preparation, packaging, and quality verification to ensure accuracy before departure
• Maintain the cleanliness and organization of your delivery vehicle while adhering to food safety and company standards
• Navigate through various traffic conditions and weather patterns to meet delivery time expectations and maintain schedule efficiency
• Communicate effectively with customers, team members, and management to resolve any delivery-related issues promptly
• Troubleshoot and problem-solve delivery challenges, demonstrating resilience and adaptability in fast-paced environments
• Collaborate with team members during peak hours to ensure smooth and efficient operations
• Maintain detailed records of deliveries, customer interactions, and any incidents or concerns
• Demonstrate knowledge of local roads, traffic patterns, and optimal routes throughout the Louisville area

Qualifications

• Valid driver's license with a minimum of 1-2 years of verified driving history
• Ability to pass a Motor Vehicle Record Check (MVR) meeting company-specific standards
• Access to a reliable, insured vehicle suitable for deliveries
• Strong time management skills with the ability to prioritize multiple deliveries and work efficiently in a fast-paced environment
• Excellent customer service skills with a friendly, professional attitude and genuine commitment to customer satisfaction
• Proficiency with basic math for handling cash transactions and calculating change accurately
• Thorough knowledge of local roads, traffic patterns, and navigation within the Louisville area
• Physical ability to lift, carry, and transport orders of varying weights safely
• Flexibility to work various shifts, including evenings, weekends, and peak business hours
• Detail-oriented mindset with a focus on order accuracy, food safety compliance, and attention to quality
• Strong communication and interpersonal skills with the ability to work both independently and collaboratively
• Problem-solving abilities and resilience when facing delivery challenges or unexpected situations
• Professional appearance and demeanor that reflects our organization's values
• Reliability and punctuality with a commitment to meeting delivery commitments
• Safety awareness and commitment to following all company policies and procedures

Additional Information

MBR Management Corporation is an equal opportunity employer. MBR requires applicants to pass a criminal background check. A great attitude and an easy smile are required.