Delivery Expert 01424 816 Eastern Parkway

Domino's Franchise; Louisville (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible Hours

Competitive wages

Employee discount on all food items

Advancement opportunities

Paid Training

Incredible Bonus Structure

Health, Dental & Vision Insurance (60+

Voluntary accident coverage/Critical-?

Flexible Spending Accounts

401(k)

Job summary

Domino's Franchise in Louisville, KY is seeking a Delivery Expert to ensure timely, accurate deliveries and excellent customer service. You will coordinate with warehouse teams, manage delivery schedules, and resolve issues during the delivery process.

The role requires strong organization, communication, and problem-solving, with a valid driver's license and ability to work in a fast-paced environment. Flexible hours and training are provided, along with benefits after a probationary period.

Qualifications

• Experience in delivery operations, logistics coordination, or supply chain management.
• Strong organizational and time management skills for multiple priorities.
• Valid driver's license with a clean driving record.

Responsibilities

• Plan and optimize delivery routes to ensure efficient and timely product delivery to customers
• Coordinate with warehouse and inventory teams to confirm product availability and prepare shipments
• Manage multiple delivery stops and prioritize routes based on customer requirements and geographic location
• Communicate proactively with customers regarding delivery schedules, tracking information, and any potential delays
• Maintain accurate records of deliveries, including documentation, signatures, and delivery confirmations
• Identify and resolve delivery-related issues, such as address discrepancies or customer concerns, in a professional manner
• Monitor and track delivery performance metrics to identify opportunities for process improvement
• Utilize delivery management systems and GPS technology to track shipments and optimize logistics operations
• Ensure compliance with company policies, safety regulations, and customer service standards
• Collaborate with team members to support overall operational efficiency and customer satisfaction goals

Skills

Delivery logistics

Organization

GPS/navigation

Customer communication

Problem solving

Valid driver's license

Physical fitness

Teamwork

WMS familiarity

Route optimization

CRM familiarity

Tools

Delivery management software

Job description

Job Description

We are seeking a detail-oriented and efficient Delivery Expert to join our team at our Louisville, United States location (816 Eastern Parkway). In this role, you will be responsible for ensuring timely and accurate delivery of products to our customers while maintaining the highest standards of service and professionalism. As a Delivery Expert, you will play a critical role in our logistics operations, coordinating with warehouse teams, managing delivery schedules, and resolving any issues that may arise during the delivery process.

• Plan and optimize delivery routes to ensure efficient and timely product delivery to customers
• Coordinate with warehouse and inventory teams to confirm product availability and prepare shipments
• Manage multiple delivery stops and prioritize routes based on customer requirements and geographic location
• Communicate proactively with customers regarding delivery schedules, tracking information, and any potential delays
• Maintain accurate records of deliveries, including documentation, signatures, and delivery confirmations
• Identify and resolve delivery-related issues, such as address discrepancies or customer concerns, in a professional manner
• Monitor and track delivery performance metrics to identify opportunities for process improvement
• Utilize delivery management systems and GPS technology to track shipments and optimize logistics operations
• Ensure compliance with company policies, safety regulations, and customer service standards
• Collaborate with team members to support overall operational efficiency and customer satisfaction goals

Qualifications

• Proven experience in delivery operations, logistics coordination, or supply chain management
• Strong organizational and time management skills with the ability to manage multiple priorities
• Proficiency with delivery management systems, GPS navigation technology, and logistics software
• Excellent communication and interpersonal skills with a customer-focused approach
• Demonstrated problem-solving abilities and attention to detail
• Valid driver's license with a clean driving record
• Physical capability to handle delivery-related tasks, including loading and unloading products
• Ability to work independently and as part of a team in a fast-paced environment
• Knowledge of warehouse management systems (WMS) and inventory tracking processes (preferred)
• Experience with route optimization and multi-stop delivery management (preferred)
• Familiarity with customer relationship management (CRM) tools (preferred)

Additional Information

BENEFITS

• Flexible Hours
• Competitive wages
• Employee discount on all food items
• Advancement opportunities
• Paid Training
• Incredible Bonus Structure
• Offered Health, Dental & Vision Insurance after 60 days of employment
• Voluntary accident coverage/Critical illness coverage
• Flexible Spending Accounts
• Ability to contribute to a 401(k)