Delivery Driver - Safe, On-Time Customer Service

Papa John's International , Inc.; Livonia (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Papa John's International, Inc. is seeking a Delivery Driver to ensure accurate orders, deliver to customers safely and courteously, and support the restaurant team. This role requires teamwork, adherence to Papa John’s standards, and prompt, professional service in a fast-paced setting.

The position emphasizes reliable vehicle operation, cash handling, and strong communication with customers and teammates, while maintaining safety and cleanliness throughout the shift.

Qualifications

• High School diploma or GED preferred.
• Driver’s license valid under state laws where employed; reliable vehicle.
• Ability to drive and maintain a clean driving record.
• Cash handling, planning and organization, effective communication.

Responsibilities

• Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures; providing quality customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency in everything they do.
• Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift.
• Accurately process order paperwork and payment transactions, execute cash management duties, and use the FOCUS System. Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift. Protect the company’s assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.

Skills

Driver's license

Cash handling

Customer service

Time management

Communication

Education

High School diploma or GED preferred

Tools

FOCUS System

Job description

Papa John's International, Inc. is seeking a Delivery Driver to ensure accurate orders, deliver to customers safely and courteously, and support the restaurant team. This role requires teamwork, adherence to Papa John’s standards, and prompt, professional service in a fast-paced setting.

The position emphasizes reliable vehicle operation, cash handling, and strong communication with customers and teammates, while maintaining safety and cleanliness throughout the shift.