Delivery Driver (Non-CDL)

Hd-Supply; Peoria (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Hd-Supply in Peoria, IL seeks a delivery driver to make customer deliveries using a company-provided or rental vehicle. This role requires maintaining delivery records, inspecting vehicles, and providing customer service on order issues.

A valid driver’s license and acceptable MVR status are required, with ongoing MVR monitoring. The position involves loading/unloading, adhering to routes and safety rules, and daily interaction with customers to resolve delivery questions.

Qualifications

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 1+ years of experience operating material handling equipment.
• Wholesale distribution experience.

Responsibilities

• Delivers customer orders safely within a service area, interfacing with customers on order issues and following planned routes.
• Loads inventory into trucks and unloads orders at customer sites using material handling equipment; provides professional customer service during deliveries.
• Reviews order manifests to ensure orders and daily routes are complete and accurate.
• Performs pre- and post-trip inspections per DOT regulations and internal policies.
• Maintains contact with distribution center to manage delivery interruptions and missing orders.
• Prepares and maintains vehicle and customer order records per company policies.
• Contacts customers to provide updates on delivery statuses.
• Provides feedback to management on escalated customer service and sales-related issues.

Skills

Delivery experience

Material handling equipment

Wholesale distribution experience

MVR compliance

Job description

Preferred Qualifications:

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 1+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Class C License is Required.

Job Summary:

Makes deliveries to customers using a company-provided or rental vehicle. Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver’s license.

Major Tasks, Responsibilities, and Key Accountabilities:

• Delivers customer orders safely within a service area, including interfacing with customers on order issues. Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations.
• Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment. Provides exceptional customer service by being professional and polite during deliveries.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
• Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
• Contacts customers to provide updates on delivery statuses.
• Provides feedback to management on escalated customer service and sales-related issues.