Delivery Driver (non CDL)

HD Supply; Orlando (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

HD Supply in Orlando, FL is seeking a delivery driver responsible for delivering customer orders using company-provided or rental vehicles. The role includes maintaining delivery records, inspecting vehicles, and providing excellent service on order and delivery issues.

A valid driver's license and an acceptable MVR status are required, and MVRs will be monitored. You will load and unload orders with material handling equipment, follow planned routes, and ensure accuracy of manifests.

Qualifications

• Delivery experience using a company-provided or rental vehicle.
• Experience operating material handling equipment (1+ years).
• Maintain an acceptable MVR status and a valid driver’s license.
• Wholesale distribution experience preferred.
• Strong customer service during deliveries.

Responsibilities

• Delivers customer orders safely within a service area and follows the planned route.
• Loads inventory into trucks and unloads orders at customer sites using material handling equipment; provides customer service.
• Reviews order manifests for completeness and accuracy.
• Performs pre- and post-trip inspections per DOT regulations and internal policies.
• Maintains routine contact with the distribution center for interruptions or missing orders.
• Prepares and maintains vehicle and customer order records.
• Contacts customers to provide delivery status updates.
• Provides feedback to management on escalated customer service issues.

Skills

Delivery experience

Material handling

Clean driving record

MVR compliance

Wholesale distribution experience

Education

HS Diploma or GED

Tools

Pallet jack

Forklift

Job description

Preferred Qualifications

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 1+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Job Summary

Makes deliveries to customers using a company-provided or rental vehicle. Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver’s license.

Major Tasks, Responsibilities, and Key Accountabilities

• Delivers customer orders safely within a service area, including interfacing with customers on order issues. Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations.
• Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment. Provides exceptional customer service by being professional and polite during deliveries.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
• Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
• Contacts customers to provide updates on delivery statuses.
• Provides feedback to management on escalated customer service and sales-related issues.

Nature and Scope

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.