Delivery Driver (non CDL)

American Tire Distributors Inc.; Oak Creek (WI); On-site; USD 26,000 - 30,000; Full time

Job summary

American Tire Distributors Inc. is hiring a driver responsible for on-time delivery and professional customer interactions. The role requires adherence to safety policies and regulatory requirements, with a focus on accurate verification of products and efficient cargo handling.

The position involves frequent travel and interaction with customers, maintaining records, and representing the company professionally at all times.

Qualifications

• High School or GED degree (1–2 years related experience preferred).
• Experience with field service interactions is a plus.
• Knowledge of policies and procedures.
• Ability to convert service conversations into sales.

Responsibilities

• Abide by safety policies and transportation regulations.
• Verify outgoing/incoming product for accuracy.
• Collect payments from customers.
• Unload cargo and stage products at customer locations.
• Maintain required delivery paperwork for shipments.

Skills

Verbal communication

Masters service conversations

Service into sales

Policy & procedures

Navigates field service interactions

Equipment utilization

Education

High School or GED degree

Tools

Forklift pallet jacks

Job description

Position Description:

Pay Rate: $18.75/hour $21.90/HR Primary focus is the delivery of product to customers ensuring customer satisfaction through on-time delivery and professional interaction.

Key Responsibilities

• Abide by all Company safety policies and state and federal transportation regulations
• Assist in verification of all outgoing and incoming product for accuracy in terms of size, amount and type
• Collect payments from customers in monetary form acceptable to Company
• Efficiently unload cargo and stage products at customer's place of business
• Ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection and that appropriate paperwork accompanies delivery
• Maintain professional representation of the Company in all interactions with customers and through responsible driving
• Maintain records required for compliance with state and federal regulations, including driver’s logs, records of fuel purchases, mileage records and other records required by law and Company policy
• Occasionally operate powered industrial vehicles (forklift pallet jacks, order pickers, etc.)
• Timely transportation of product from origin to destination as assigned

Competencies

• Action-Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaboration - Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Decision Quality - Making good and timely decisions that keep the organization moving forward.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Ensures Accountability - Holding self and others accountable to meet commitments.
• Equipment Utilization - The ability and skill to ensure the optimum utilization of warehouse or production plant, equipment and materials.
• Health and Safety - The ability and skill to manage and apply safe systems of work.
• Masters Service Conversations - Ability to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close.
• Navigates Field Service Interactions - Briefs customer on service interaction~Confirms logistics of visit/interaction~Defines scope of service interaction~Displays appropriate body language with the customer~Offers alternative or interim solutions~Reads the customer''s tone and body language~Reflect and plan for future interactions
• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Policy & Procedures - The ability and skill to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives.
• Service Into Sales - Ability to recognize sales opportunities during service interactions to enhance overall customer service; Presents products and solutions in a compelling way, Recognizes clues for added needs, Refers added customer needs to appropriate team, Transitions from service to sales conversation
• Verbal Communication - Ability to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications.

Qualifications

• High School or GED degree 1-2 years of related experience preferred
• Navigates Field Service Interactions
• Policy & Procedures
• Masters Service Conversations
• Service Into Sales
• Verbal Communication

REMOTE_SKILL-1-233868 REMOTE_SKILL-1-365384

Physical Demands/Working Conditions

Physical Demands Category: Driver

Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 50 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 50 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Travel required: 75% of the time, no overnight stays (CDL drivers will have overnight stays)

Company Culture and Values

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

DEL-NON-CDL Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

At American Tire Distributors (ATD) our associates are valued and work in a fun while productive hybrid atmosphere.

We celebrate and come together throughout the year to celebrate many occasions.

Your wellbeing is among ATD’s highest priorities, and that is reflected in the benefits we offer to empower our associates and enrich their lives.

We regularly sponsor events and initiatives, held at our Huntersville Field Support Center along with in our 120 Distribution Centers, Mixing Centers and Regional Distribution Center locations, to support our mental health and physical wellness to keep you feeling your best. We have hosted over 15 different events, with the added fellowship and social benefit for our associates.

The automotive industry at large is evolving rapidly as we see the introduction of new technology, business models and services offerings. ATD sits in the middle of this exciting evolution and is positioned well to help define the future of mobility and distribution.

Our organization is home to more than 4,000 associates who enjoy challenging themselves every day to advance their careers and contribute to the future of the automotive industry.

In addition to finding individuals that are passionate about growth within our industry, we are also seeking team members that align with our values as an organization. Be Innovative Be Collaborative Be Accountable Be Respectful Be Excellent.

Through decades of steady growth, American Tire Distributors has emerged as the nation’s premier tire distributor.

Working to create a culture that fosters innovation, leadership, and growth in each valued member of our organization. ATD is home to hundreds of hardworking associates who enjoy the rewards of a job well done. From truck driving, business administration to logistics, we are always looking for top talent to join our professional family.

To learn more about our company, visit www.atd.com.