Delivery Driver (Non-CDL)

HD Supply; Hanover (MD); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Medical/Dental/Vision

401K with company match

Paid Holidays & Vacation

Paid Sick Time

Disability Insurance

Life Insurance

Commuter Benefits

Tuition Reimbursement

Employee Assistance Program

Job summary

HD Supply is seeking a delivery driver to make customer deliveries using company-owned or rental vehicles. The role requires maintaining delivery records, inspecting and maintaining vehicles, and delivering excellent customer service on order issues.

An acceptable MVR and valid driver’s license are required, with monitoring by the company. Typical duties include loading and unloading, following routes, and coordinating with the distribution center for delivery updates and interruptions.

Qualifications

• HS Diploma or GED strongly preferred; generally 2-5 years of experience.

Responsibilities

• Delivers customer orders safely within a service area, following planned routes and traffic laws.
• Loads inventory into trucks and unloads orders using material handling equipment, providing professional customer service.
• Reviews order manifests to ensure accuracy of orders and daily routes.
• Performs pre- and post-trip inspections in line with DOT regulations and internal policies.
• Maintains vehicle and order records per company policies; communicates delivery updates to customers.
• Escalates customer service and sales issues and provides feedback to management.

Skills

Delivery experience

Vehicle operation

Customer service

Safety/compliance

Material handling

Education

HS Diploma or GED

Job description

Preferred Qualifications

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 1+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Job Summary

Makes deliveries to customers using a company-provided or rental vehicle. Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver’s license.

Major Tasks, Responsibilities, And Key Accountabilities

• Delivers customer orders safely within a service area, including interfacing with customers on order issues. Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations.
• Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment. Provides exceptional customer service by being professional and polite during deliveries.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
• Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
• Contacts customers to provide updates on delivery statuses.
• Provides feedback to management on escalated customer service and sales-related issues.

Nature and Scope

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
• Typically requires overnight travel less than 10% of the time.

Education And Experience

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA Job Seekers:

CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

Pay Range

$24.00-$27.60 Hourly

HDS provides the following benefits to all permanent full-time associates:

• Medical (with Prescription drug coverage), dental, and vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.