Delivery Driver - Non CDL

HD Supply Management, LLC; Flower Mound (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

HD Supply Management, LLC is seeking a delivery driver to make client deliveries with company or rental vehicles. You will inspect vehicles, maintain delivery records, and handle order issues with customers. MVR checks and a valid license are required, with compliance to DOT rules throughout routes.

The role emphasizes safe, on-time deliveries, professional customer interactions, and coordination with the distribution center to minimize interruptions in service.

Qualifications

• Valid driver's license and acceptable MVR.
• 1+ years delivering merchandise with box truck.
• 1+ years operating material handling equipment.
• No more than 2 minor accidents in 3 years.
• No more than 2 moving violations in 3 years.
• Wholesale distribution experience preferred.

Responsibilities

• Deliver orders safely within service area and interface with customers.
• Load inventory, unload orders using equipment, provide customer service.
• Review order manifests for accuracy of daily routes.
• Perform pre- and post-trip inspections per DOT rules.
• Maintain contact with distribution center about interruptions.
• Record vehicle and order data per policy.
• Contact customers to update on delivery status.
• Provide feedback on escalated service and sales issues.

Skills

Delivery experience

Material handling

Wholesale distribution

Education

HS Diploma or GED

Job description

Preferred Qualifications

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 1+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Job Summary

Makes deliveries to customers using a company-provided or rental vehicle. Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver’s license.

Major Tasks, Responsibilities, and Key Accountabilities

• Delivers customer orders safely within a service area, including interfacing with customers on order issues. Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations.
• Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment. Provides exceptional customer service by being professional and polite during deliveries.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
• Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
• Contacts customers to provide updates on delivery statuses.
• Provides feedback to management on escalated customer service and sales-related issues.

Nature and Scope

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.