Delivery Driver - Customer-Focused & Safe

HD Supply Management, LLC (USA); Orlando (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

HD Supply delivers customer orders using company-provided or rental vehicles, maintains delivery records, and ensures vehicle safety and MVR compliance. A valid driver's license and acceptable MVR status are required, with ongoing monitoring.

Delivery personnel load and unload orders, communicate delivery updates, and follow routes to ensure timely, accurate service within the distribution network. Strong customer service and safety awareness are essential.

Qualifications

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 1+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.
• HS Diploma or GED strongly preferred.
• Specialized skills training/certification may be required.
• Generally 2-5 years of experience in area of responsibility.

Responsibilities

• Delivers customer orders safely within a service area, including interfacing with customers on order issues.
• Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations.
• Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment.
• Provides exceptional customer service by being professional and polite during deliveries.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
• Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
• Contacts customers to provide updates on delivery statuses.
• Provides feedback to management on escalated customer service and sales-related issues.

Skills

Delivery experience

MHE experience

Clean driving record

No major moving violations

Wholesale distribution

Education

HS Diploma or GED

Specialized skills training

Generally 2-5 years experience

Job description

HD Supply delivers customer orders using company-provided or rental vehicles, maintains delivery records, and ensures vehicle safety and MVR compliance. A valid driver's license and acceptable MVR status are required, with ongoing monitoring.

Delivery personnel load and unload orders, communicate delivery updates, and follow routes to ensure timely, accurate service within the distribution network. Strong customer service and safety awareness are essential.