Delivery Driver & Backup Dispatch

Karin's Florist & Gifts; Vienna (VA); In loco; USD 25.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Descrizione del lavoro

Karin’s Florist delivers fresh arrangements with care. Delivery Drivers extend our service quality by ensuring on-time, complete deliveries to homes, businesses, and venues. You’ll follow routes, maintain vehicle safety, and provide friendly customer service with attention to detail.

Reports to the Delivery Manager; ability to lift up to 50 pounds and navigate local roads is required. Prior floral delivery experience is preferred.

Competenze

• Valid driver’s license with a clean driving record.
• Ability to lift and carry floral arrangements and packages up to 50 pounds.
• Familiarity with local roads and neighborhoods.
• Experience in floral delivery service or related industry preferred.

Mansioni

• Safely deliver floral arrangements and related items to homes, businesses, event venues, and other locations as assigned.
• Provide exceptional customer service with a friendly attitude and ensure items arrive in perfect condition.
• Review route sheets and schedules; communicate delays or issues with the Delivery Manager promptly.
• Load and unload floral products with care and keep vehicles clean and organized.
• Follow safety protocols including no texting while driving and proper uniform appearance.
• Assist with in-store tasks or other duties as assigned by management.
• Able to run dispatch operations in the absence of the Delivery Manager for short terms.

Conoscenze

Customer service

Problem solving

Communication

Local routing

Descrizione del lavoro

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Job Summary

Karin’s Florist Delivery Drivers are an extension of our company and represent our services and products during each delivery. Drivers must ensure that each arrangement arrives to its destination on time and complete. Delivery drivers work closely with other staff members to problem solve and assist in the overall provision of customer service. Delivery Drives are assigned a route and orders to deliver daily and most often sill operate a company vehicle which will be driven and properly maintained as specified in the expectations below. Reports to the Delivery Manager.

RESPONSIBILITIES

• Safely deliver floral arrangements and related items to homes, businesses, event venues, and other locations as assigned.
• Provide exceptional customer service by delivering with a friendly attitude and ensuring items are received in perfect condition.
• Review and follow route sheets and delivery schedules; communicate any delays or issues with the Delivery Manager promptly.
• Load and unload floral products with care, ensuring that arrangements are transported securely and presented attractively.
• Maintain delivery vehicles in a clean, organized, and clutter-free condition at all times.
• Follow all safety protocols,
  • No smoking or texting while operating any Karin’s Florist vehicles.
  • Adhering to all traffic and parking regulations.
  • Wear the required uniform and comply with the Grooming and Appearance Policy.
  • Follow all expectations outline in the Driver Responsibilities List
  • Assist with in-store tasks or other duties as assigned by management.
• Able to run dispatch operations in the absence of the Delivery Manager for short terms.

Requirements

• Valid driver’s license with a clean driving record.
• Familiarity with local roads and neighborhoods
• Ability to lift and carry floral arrangements and packages (up to 50 pounds)
• Must be able to communicate verbally and in wring to expedite and deliver orders properly and locate address by utilizing our computerized ordering system.
• Experience in floral delivery service or other industry is preferred.