Delivery Driver Associate

Chief Supermarket; Delphos (OH); On-site; USD 31,000 - 42,000; Full time

Job summary

SpartanNash is seeking a delivery driver to bring pre-ordered items to residential and business customers from our Delphos, Ohio location. You will load the vehicle, record delivery instructions, and ensure accurate, safe deliveries while interacting with customers to answer questions about products and services.

The role requires a valid driver's license and a commitment to excellent customer service. Weekend and holiday work may be required based on department staffing and business needs.

Qualifications

• Requires a valid driver’s license and clean driving record.
• Excellent customer service and communication skills.
• Prior grocery or delivery experience preferred but not required.

Responsibilities

• Delivers pre-ordered items to residential and business customers.
• Loads delivery vehicle with customer orders and records delivery details.
• Receives customer payments and ensures proper delivery receipts.
• Follows safety guidelines and company policies; maintains vehicle cleanliness.

Skills

Valid driver's license

Customer service

Delivery experience

Education

High school diploma or GED

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states.Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.Ready to contribute to the success of our food solutions company? Apply now!Location:1102 Elida Ave - Delphos, Ohio 45833-1779Position Summary: Provides excellent customer service by utilizing a delivery vehicle to deliver pre-ordered items to residential and business customers. Receives in-store customer order and records specific delivery instructions. Provides added value by informing regular customers of new products and services and address customer questions and concerns. This position requires working weekends and holidays based on department staffing requirements.Here’s what you’ll do:Delivers pre-ordered items to residential and business customersLoads delivery vehicle with customer ordersReceives and writes customer order with delivery instructionsNavigates adverse terrain including multi-story buildings, private homes and other delivery sites while carrying productCollects customer payment and record all sales and delivery transactionsEnsures customer signature on delivery receiptsInforms customers of new products and servicesPicks up empty containers and rejected or returned merchandiseMaintains clean delivery vehicle at all timesFiles and resolves service complaintsDemonstrates excellent customer service standardsWorks toward continuous quality improvementUpholds company culture, customer service, and performance expectationsUpholds, supports and promotes all company policies and proceduresFollow all PPE and Safety GuidelinesFollow all Food Safety and Cleaning ExpectationsFollow Guest Experience GuidelinesMay be assigned tasks in other departments based on customer experience needAdditional responsibilities may be assigned as neededHere’s what you’ll need:High school graduate or equivalent (GED)Must possess a valid driver’s license6 months previous grocery or delivery experience preferredAbility to read and comprehend simple instructions, short correspondence, and memosAbility to write simple correspondenceAbility to effectively present information in one-on-one and small group situations to customers, clients, and other Associates of the organizationPhysical Requirements:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.We are not able to sponsor work visas for this position.