A pizza delivery service in Silver Spring, MD is hiring a Delivery Driver to ensure timely delivery of food items while providing excellent customer service. Candidates must be at least 18 years old, possess a valid driving license, and have a reliable vehicle. Responsibilities include navigating delivery routes, handling customer inquiries, and maintaining high service standards. The role requires strong communication skills and the ability to work in a fast-paced environment.
Qualifications
Must be at least 18 years old with 2 years of driving experience.
Possess a valid state driving license and have access to a street-legal vehicle.
Ability to pass a background check and MVR.
Excellent written and verbal communication skills.
Capable of reading maps and using GPS.
Responsibilities
Deliver pizza and other items to locations on assigned routes.
Inspect vehicle before deliveries and ensure safe food handling.
Communicate clearly with customers and resolve complaints promptly.
Maintain high standards of customer service and operate in a fast-paced environment.
Skills
Excellent communication skills
Ability to multi-task
Navigation skills
Customer service orientation
Job description
Job Description
Essential Job Functions:
Makes deliveries of pizza and others items to residential and commercial locations on assigned routes.
Inspects vehicle before deliveries.
Reviews deliveries with customers to ensure products meet their needs.
Maintains high standards of customer service during high-volume, fast-paced operations.
Communicates clearly and positively with management and team members.
Provides excellent customer service to encourage repeat customers, delivering professionally and promptly.
Maintains on-going communication with store and dispatcher to prioritize efficient routing.
Handles currency and credit transactions quickly and accurately.
Follows procedures for safe food preparation, assembly and presentation.
Builds loyal customers through friendly interactions and consistent appreciation.
Resolves complaints promptly and professionally.
Takes initiative to find extra tasks when scheduled duties are complete.
Assemble and fold boxes. Affix labels and promotional materials as needed.
Assist with prep
Reads order slips or receives verbal instructions to prepare order according to specifications, often making several different orders simultaneously.
Cleans, stocks and restocks work stations and display cases.
Adhere with all quality standards, principles, guidelines and policies
Perform other duties as assigned.
Company Wide Responsibilities:
Promotes company policies and advocates for Team Washington
Assures proper attendance and actions
Provides and receives positive feedback and/or constructive criticism
Maintains good communication with co-workers
Serves as a resource for co-workers
Cross-trains, learns how role interacts with other departments
Works with manager and management to solve problems, providing suggestions as needed
Maintains clean and organized work area, taking ownership of surroundings
Maintains appropriate confidentiality in information
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Be no less than eighteen (18) years of age with two (2) years driving experience ∙ Possess a valid state driving license
Have use of a properly maintained, licensed and street-legal vehicle capable of driving upwards of one hundred (100) miles per day
Maintain minimal or higher insurance coverage as mandated by state law
Ability to pass applicable Company Motor Vehicle Report (MVR) and background checks. ∙ Possess a cell phone to use for calling customers
Be capable of reading a map, locating addresses and interpreting Global Positioning System (GPS) directions within designated delivery area
Navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product
Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders
Superb ability to multi-task
Ability to function in a dynamic, fasted paced environment
Ability to adjust to changing priorities
Ability to work independently and as part of a team
Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
All your information will be kept confidential according to EEO guidelines.