Delivery Driver

Rudolph Supply; Wesley Grove (MD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

401(k) with company match

Paid time off & holidays

Job summary

TSRC, Inc. is seeking an on-site Delivery Driver to transport goods on a set route, verify manifests, and provide exceptional customer service. You will load/unload, secure loads, and document PODs using Jump Track while maintaining a safe vehicle and on-time deliveries.

The role emphasizes professional interaction with customers, adherence to safety policies, and accurate record-keeping, with full-time hours and benefits offered.

Qualifications

• Valid driver’s license and clean driving record.
• DOT medical card required.
• Ability to work in person and manage deliveries on a route.

Responsibilities

• Deliver products to customers per designated route.
• Verify daily delivery manifest against paperwork.
• Load and unload trucks safely and securely.
• Use Jump Track to collect Proof of Delivery information.
• Maintain a clean, safe vehicle and follow Safety Handbook.

Skills

Safe driving

Route planning

Customer service

Communication

Time management

Education

High school diploma or equivalent

Tools

Jump Track

Job description

1. POSITION SUMMARYThe Delivery Driver is responsible for the safe and timely transportation of goods to clients on a designated route. This position verifies daily manifest, loads and unloads trucks accordingly, and makes its stops efficiently. The Delivery Driver serves as a public representative of the company’s brand and is responsible for providing excellent customer service and professionalism at all times.2. POSITION EXPECTATIONSCollect, check, and load all the day’s orders listed on their daily delivery manifest.Check all paperwork against Jump Track manifest and determine best route order.Check and load all outgoing bulk paper and water jugs.Ensure load is secure, cannot shift and will not fall over during transportation.Audit any outgoing White Glove orders and request changes as necessary.Mark all problems on the daily PDL and return to Customer Service for follow-up.Deliver all outgoing product to our customers and handle open pick-up requests.Maximize route and delivery efficiency while providing excellent customer service.Use Jump Track delivery software and tablet to collect Proof of Delivery information for all items delivered or picked-up.Maintains compliance with all company guidelines and company established delivery standards.Keep Customer Service and Driver Supervisor apprised of special situations that arise throughout the day.Field calls from Customer Service and Management and make accommodations for special requests as necessary.Process all customer returns and undelivered items nightly.Palletize all empty water jugs, used toner cartridges, and returned merchandise in accordance with local policies.Report any undelivered orders and pick-up issues to Supervisor.Keep up with general paperwork requirements.Maintain up-to-date Vehicle checklist and report problems to Supervisor.Submit all water spiffs, productivity reports, etc. in a timely manner.Ensures all product is delivered effectively, efficiently, and with high customer satisfactionVerifies that staged product matches daily manifest and promptly communicates any needed adjustmentsPerforms basic carrying, lifting, and moving functionsDelivers all outgoing product to clients and handles open pick-up requestsProcesses all customer returns and undelivered items dailyMaintains up-to-date vehicle checklist and reports concerns to managementMaintains a safe and clean vehicle and working environment by complying with policies, procedures, and regulationsUnderstands all company safety guidelines and protocols outlined in the Safety HandbookFollows up on vehicle maintenance and inspections according to federal, state, and company guidelinesInspects product thoroughly for concealed damages and reports any findings according to company procedureCarefully handles, lifts, carries, loads, secures, and unloads materials, products, and tools on and off box trucks between storage locations and client worksitesMindfully shows care at worksites, including responsible treatment of client property and facilities:Ensures a professional finish at worksites by reasonably tidying, cleaning, and picking up debris;Cleans and wipes down all product, empties drawers (except instructions for customer), and removes tape and packing materials;Ensures no damage to client property or goods, whether item is preexisting or part of installation;Participates in a tidy workspace by removing trash, obstacles, and hazards throughout the workday;Confirms no product, materials, or tools are unintentionally left behind at worksiteMaintains and uses company equipment appropriately, responsibly, and safely without damage or lossUses safe and careful carrying and transportation techniques at all times, especially while carrying on stairs or performing a team liftAppropriately wraps and secures all product to minimize the risk of damageCollects supporting materials as needed, such as pictures for warranty claims or client signaturesVisits client sites as assigned and delivers product efficiently and effectivelyMindfully shows care at client sites, including responsible treatment of client property and facilities:Ensures professionalism at client locations, especially during interactions or in the manner of delivery;Ensures no damage to client property or goods, whether item is preexisting or part of the delivery;Checks own work after each project before leaving the client site to ensure quality;Confirms nothing was unintentionally left behind at a client’s siteCollects supporting materials as needed, such as pictures for warranty claims or client signaturesMaintains and uses company equipment appropriately, responsibly, and safely without damage or lossUses safe and careful carrying and transportation techniques at all times, especially while carrying on stairs or on uneven ground or rampsCarefully handles, lifts, carries, loads, secures, and unloads materials, products, and tools on and off company vehicles and between storage locations and client sitesCoordinates with Delivery management to confirm daily route based on client locations as neededInspects product thoroughly for concealed damages; reports any findings according to company procedureCollects, checks, and loads all the day’s delivery productChecks and loads all outgoing goods and requests changes as necessaryEnsures load is secure and cannot shift or fall in transitAppropriately wraps and secures all product to minimize the risk of damageMarks any issues and reports to managementDelivers all outgoing product to clients and handles open pick-up requestsProcesses all customer returns according to company procedurePromptly communicates any delivery concerns or issues and secures client signature according to company proceduresReports any undelivered orders and pick-up issues to supervisor dailyReceives calls from the internal team and makes accommodations for special requests as necessaryMeets company standards for attendance and punctualityMaintains a safe and clean vehicle and working environment by complying with policies, procedures, and regulationsUnderstands all company safety guidelines and protocols outlined in the Safety HandbookMaintains up-to-date vehicle checklist and reports concerns to managementFollows up on vehicle maintenance and inspections as needed according to federal, state, and company guidelinesMonitors own driving statistics provided by management from geo monitoring and ensures safety compliance.Maintains compliance with all company guidelines and company established standardsMaintains clear and timely communication with management, including updates and concernsBuilds a familiarity with the company’s product, including brands, specifications, finishes, and descriptionsMaintains customer confidence and protects operations by keeping information confidentialOther duties as assigned3. SUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities.4. MINIMUM QUALIFICATIONS & SKILLSEducation, Certifications, and/or Licenses:Valid driver’s license with a clean driving recordValid DOT medical cardHigh school diploma or equivalent preferredExperience:3 years’ experience in an outside route-based, client-facing role preferred1 year’s experience driving a box truck preferredExperience in wholesale office provisions industry a plusKnowledge/Skills:Positions Requirements:Ability and willingness to navigate and drive throughout downtown Washington, D.C.Knowledge of driving in a commercial environment, including procedures and vehicle maintenanceAbility to drive assigned routes, staying on schedule, processing deliveries, and managing drive times effectivelyAbility to work schedule as assigned, including irregular hours or extended shifts as neededAbility to work fully in personKnowledge of safe use of tools and equipmentProficiency with basic computer software and math skillsAbility to exchange information with others and understand and follow directionsAbility to be attentive to detailsCompany Requirements:Possesses consistent access to reliable transportation that can accommodate assigned work scheduleAbility to pass company drug and background check screeningsAbility to adhere to all company safety policiesExcellent presentation, listening, verbal, and written communication skillsAbility to manage and organize time to meet objectives and deadlinesAbility to work independently and/or collaboratively within a team – willing to roll up your sleeves and help the team get work doneLives and leads by company values and serves as an example of the best we want to see in our team.Ability to interact professionally with customers, vendor partners, and fellow employeesHighly motivated to learn and grow - self-directed and proactiveReliable and responsiveDemonstrates honesty, integrity, and conscientiousness – cares about doing the right thing, not the easy thingPossesses a positive attitude and sense of humorPossesses an innovative mindset – demonstrates flexibility and problem-solving skills when met with challenges5. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.While performing the duties of this job, the associate may be required to do the following:Ascend and descend ladders, stairs, scaffolding, and rampsPerform activities such as balance, bend/stoop, crouch, kneel, push/pull, reach, squatMove self in different positions to accomplish tasks in various environmentsRemain in a stationary position, often standing or sitting for prolonged periodsMove about to accomplish tasks or move from one worksite to anotherAdjust or move objects up to 2,000 lbs. in all directions using proper lifting technique and equipmentLift up to 100 lbs. unassistedOperate machinery, power tools, and standard warehouse material-handling equipmentOperate motor vehiclesCommunicate with others to exchange information including in person and via phone callRepeat motions that may include the wrists, hands and/or fingersAssess the accuracy, neatness, and thoroughness of workReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.6. WORKING CONDITIONS AND ENVIRONMENTThe work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.While performing the duties of this job, the associate regularly works in a fast-paced, noisy, non-temperature-controlled environment, varying between internal warehouse environments, delivery vehicles, outdoors, and internal/external customer locations.7. COMPENSATIONWage range: $20 - $22 per hour, paid on a biweekly basisMedical, dental, and vision insurance available for single or family coverage for full-time employeesEmployer-paid disability, AD&D, and life insurances coverageAdditional insurance and savings account opportunities401(k) plans with company match for qualifying employeesPaid time off and holidaysAbout the CompanyTSRC, Inc. (The Supply Room Companies, Inc.) is a business-to-business distributor of office supplies, furniture, coffee and breakroom products, janitorial and cleaning supplies, promotional products, and technology solutions to customers seeking customized workplace solutions and personalized service. We are the largest independent office supply dealer in the Mid-Atlantic region, and have locations in Colorado, Delaware, Maryland, Virginia, and Wyoming. A family-owned and -operated company since 1951, TSRC, Inc. is dedicated to supporting our team members and the communities in which we serve.TSRC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, or veteran status.TSRC, Inc. maintains a drug-free workplace.