Delivery Driver

Green Thumb Industries (GTI); Tallahassee (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a Delivery Driver to transport cannabis products to customers, uphold safety and schedules, and provide exceptional service. The role emphasizes reliable driving, clear communication, and compliance with industry regulations.

You will load, deliver, and document orders, liaise with dispensary staff, and ensure timely updates on delivery status while maintaining professionalism and accuracy.

Qualifications

• At least 1 year of professional driving experience preferred.
• Must be 21 years or older.
• Must pass background checks including MVR and cannabis employment requirements.
• Must comply with legal/company regulations for working in the cannabis industry.
• Availability for varying shifts including mornings, days, nights and weekends.
• Reliable, responsible attendance.
• Prior cannabis experience not required.

Responsibilities

• Load the delivery van at the start of the day for deliveries.
• Deliver cannabis products to customers safely and on schedule.
• Maintain professional relationships with dispensary staff.
• Communicate promptly when issues arise during deliveries.
• Complete documentation and manifests, return for filing.
• Operate POS and related office equipment to process orders.
• Move inventory up to 30 pounds and assist customers as needed.

Skills

Customer Service

Initiative

Communication

POS Systems

Professionalism

HIPAA Awareness

Tools

POS Systems

Job description

The Role

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability.

The Role

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability.

Responsibilities

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day
• Interpret and execute state laws and regulations required when delivering medical cannabis
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc)
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing
• Maintain positive, professional relationships with dispensary staff
• Communicate timely and effectively when issues arise while making deliveries
• Other duties as assigned by management

Qualifications

• At least one years of professional driving experience preferred
• Must be 21 years or older
• Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements
• Must be and remain compliant with all legal or company regulations for working in the industry
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
• Must have reliable, responsible, and dependable attendance
• Prior cannabis experience not required

Additional Requirements

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)

• Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations
• Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely
• Converse and communicate with individuals and groups of people directly
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
• Prepare patient and/customer orders by moving and placing products
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
• Move inventory and materials weighing up to 30 pounds independently
• Position self to move inventory and materials in storage areas

Skills

• Consistent demonstration of excellent customer service skills
• Demonstrated initiative and proactive attitude, as well as independent judgment
• Ability to establish and maintain effective working relationships with all employees
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
• Previous experience with POS systems
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures
• Be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions

• Ability to work a 12-hour day when needed
• Patient and/or customer-facing environment
• Ability to work outdoors invarying and sometimes adverse weather conditions
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent