Delivery Driver

The Aaron's Company, Inc.; Nacogdoches (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Aaron's Delivery Drivers are the front line for our customers, delivering, installing, and demonstrating merchandise in customers' homes while providing outstanding customer service. This role emphasizes brand representation, safety, and responsive support to ensure a top-notch experience.

We value dependable team members with solid communication, the ability to work varied hours, and a commitment to Aaron's brand.

Qualifications

• US candidates must be at least 21 with a valid driver's license and satisfactory driving record.
• DOT requirements may apply to certification in required states.
• Able to lift up to 50 lbs. without help and up to 300 lbs. with a dolly.
• Excellent interpersonal and communication skills; high energy and multitasking ability.

Responsibilities

• Load, secure and protect product for delivery.
• Verify product and accessories match for deliveries.
• Offload, install and demonstrate merchandise in customers' homes.
• Perform routine service calls, exchanges and assist with returns.
• Record daily vehicle movement on route sheets.
• Support sales with field marketing programs.
• Maintain showroom and warehouse by moving and organizing merchandise.
• Follow safety and maintenance guidelines for delivery vehicles.

Skills

Delivery experience

Customer service

Strong communication

Electronics knowledge

Education

High School diploma or equivalent

Job description

We are Aaron's - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose.

Aaron's Delivery Drivers are recognized as the front line to our customers. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience. As a Delivery Driver, you will be responsible for delivering, installing, and demonstrating merchandise in our customer's home, while providing outstanding customer service along the way!

Skills for Success

Delivery Drivers are professional, courteous and genuinely enjoy working with people. Solid communication skills, a working knowledge of electronics, and dependability are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

• Load, secure and protect product in delivery vehicle and safely transport merchandise without damage
• Verify product information and accessories to ensure it matches for deliveries and returns
• Ensure all merchandise is clean and in operating condition prior to delivery
• Offload, install and demonstrate merchandise for our customers safely
• Perform routine service calls, product exchanges and assist with merchandise returns
• Confirm customer identification, collect money and obtain customers signature on lease agreements
• Assist sales team with field marketing programs requested by store management
• Support in maintaining the showroom floor and store's warehouse by moving and organizing merchandise
• Maintain the store's warehouse in a neat and orderly manner
• Safely operate delivery vehicle and follow delivery schedule set by management
• Accurately document all vehicle movement on daily route sheets
• Team partnership with both the Sales Manager and Customer Service Representative(s) to drive revenue and to meet and exceed daily, weekly and monthly sales goals
• Conduct daily inspection of assigned delivery vehicle to ensure safety and maintenance guidelines are met
• Any other reasonable duties requested by management

Requirements

• United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
• Must meet DOT requirements to obtain certification in required states (United States)
• Ability to work schedule of hours varying from 8 am to 9 pm
• Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
• Excellent interpersonal and communication skills
• High energy with the ability to effectively perform all functions of the store and multitasking effectively
• High School diploma or equivalent preferred
• Proper customer service etiquette
• Uphold the Aaron's Brand and protect company assets
• Maintain a professional appearance
• Strong technical skills and/or working knowledge of electronic products

About Aaron's

At Aaron's, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron's is an Equal Opportunity Employer.

Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class.

Candidates who require accommodation during the recruitment process should contact [e-mail].